Guest Service Agent - Hyatt Hotels Corporation : Job Details

We are looking for an enthusiastic and friendly hotel front desk agent to join us at Hyatt House San Ramon! Responsibilities: Checking in and checking out of all hotel guests in a timely, welcoming fashion Manage room bookings through the phone or in-person and be able to answer inquiries about the hotel, rooms, amenities, rates, special requests, etc. Connecting with other departments in the hotel to ensure accommodations are running smoothly This is a fast paced position that will involve cash handling, answering telephones, providing local information to guests, etc. all in an attentive, courteous and efficient manner. Qualifications Excellent organization and communication skills as well as multi-tasking abilities Team-oriented At least one year of customer service experience preferred but not required HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 125 to 200 room, all-suite properties of...Guest Service, Agent, Service, Guest, Retail, Hotel