Guest Ambassador (Seasonal) - Avant Gardner : Job Details

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Join the fun and spread good vibes: Help create a warm atmosphere and connect with our guests!Elevate Your Career as a Guest Ambassador!At Avant Gardner, you'll be part of a passionate team that celebrates creativity, community, and unforgettable experiences. Whether you're a future artist, leader, or innovator, this role offers a unique opportunity to grow and thrive in the entertainment industry.

Company Overview:

Avant Gardner is a premier 6,000-capacity event complex that brings unforgettable experiences to life. With the outdoor Brooklyn Mirage in the summer and the year-round Great Hall and Kings Hall, you'll be part of a vibrant hub where creativity, music, and celebration intersect.

Who You Are

• A person with integrity and a passion for hospitality who thrives in lively environments
• High-energy, outgoing, and personable, with a knack for making connections
• Excellent at multitasking and quick problem-solving, thriving under pressure
• Eager to immerse yourself in a creative and artistic atmosphere that celebrates diversity and innovation

About The Role

As a Guest Ambassador, you are the face of Avant Gardner, playing a vital role in creating exceptional experiences for our guests. Engage with diverse audiences at an array of dynamic events, ensuring that every guest feels welcomed and valued.

Experience: You'll be prepared to provide outstanding guest experiences and create a safe, welcoming, and inclusive environment for all. You'll be supported in growing both personally and professionally, with career development opportunities that empower you to reach your full potential.

• Welcome Guests: Greet incoming guests with warmth and enthusiasm, providing a positive first impression and setting the tone for a friendly and safe environment
• Create Memorable Experiences: Engage with guests to enhance their experience, crafting lasting memories that resonate long after the event
• Dynamic Event Support: Work closely with the Operations team during a variety of events, adapting to the unique needs of each occasion
• Information Provider: Serve as a knowledgeable resource for guests, offering information about events, venue operations, and other inquiries, similar to a host or greeter in a theme park
• Problem-Solve: Quickly resolve guest concerns and complaints with professionalism, transforming challenges into positive experiences
• Monitor Venue Activities: Keep an eye on activities at entrances, exits, and other designated areas to ensure safety and compliance
• Collect and Document: Manage lost and found items and report any suspicious activities to security and management
• On-site training: CPR & First Aid Training, Narcan Administration, Hospitality Training, and more!

Basic Qualifications & Eligibility Requirements

• 2+ years of experience in hospitality or customer service, showcasing a proven track record of excellence
• Have a Certificate of Fitness F-04 License. (If you do not have this, you will be required to obtain it once hired.)
• Exceptional written and verbal communication skills, with a talent for building rapport with guests
• Highly organized, efficient, and detail-oriented, with the ability to manage multiple tasks seamlessly
• Strong interpersonal skills and a genuine desire to create positive interactions
• Ability to stand for extended periods and work in a fast-paced environment
• Willingness to work varied shifts, including weekends and holidays
• Capability to lift, carry, or move items weighing up to 20 pounds
• Legally eligible to work in the United States

Compensation: $25 per hour

Employee Perks:

• Build Your Experience: Get hands-on training in hospitality and event management, with real opportunities to grow within the company
• Flexible Scheduling: Flexible scheduling that fits your lifestyle—whether you're juggling school or pursuing your creative passions
• Employee Discounts: Enjoy discounted or complimentary tickets to select events when available (and bring a guest along!)
• Work Where Music Lives: Be part of a high-energy, vibrant team, build connections, and dive into the electrifying atmosphere of live shows and team-building activities

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