Grand Cafe Venue Manager - Choctaw Nation of Oklahoma : Job Details

You will manage front and back of house franchise operations, including hiring, training, scheduling, coaching and counseling, auditing/inspecting work to ensure standards are met, promoting teamwork and inclusiveness, scheduling, conducting performance management with staff.

Monitor associates for adherence to company and franchise standards and procedures.

Ensure guests have a favorable experience when visiting our outlets or on the casino floor.

Oversee programs to identify efficiencies and to reduce costs in all responsibilities.

You will monitor and enforce compliance of the alcoholic beverage commission regulations.

Maintain positive guest relations; respond to guest requests and on guest complaints.

Contribute information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; determine system improvements and implement change to achieve restaurant operational goals.

Develop budget and monitor profitability of franchise venues following guidelines; recommend and establish pricing and services within approved profit and plan guidelines. Manage operating expenses and labor costs.

You will apply government/tribal health regulations and assure those standards are met.

Perform other tasks as may be assigned.