Graduate Assistant for Residence Life - Inside Higher Ed : Job Details

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Job Title: Graduate Assistant for Residence Life Location: Americus, Georgia Regular/Temporary: Temporary Full/Part Time: Part-Time Job ID: 289694 About Us Georgia Southwestern State University is a state university serving a diverse population of students, offering a range of strong undergraduate and graduate programs in a vibrant learning environment. The University is a collegial community that values collaboration and community engagement with an emphasis on faculty, staff, and student interactions. An active student body and state-of-the-art amenities enhance the learning experience on a visually appealing campus located in historic Americus, Georgia. Georgia Southwestern State University aspires to be an engaged, progressive, and inclusive university that serves as a vibrant center of learning, culture, and economic development for Southwest Georgia and beyond. Job Summary The Graduate Assistant (GA) for Housing and Residence Life plays a vital role in fostering a safe, welcoming, and efficient residential environment. This position encompasses crisis response, supervision of desk assistants, and support for major departmental initiatives. Responsibilities Desk Duties & Costumer service

• Supervise desk assistants to ensure consistent and high-quality service.
• Keep desk supplies stocked.
• Review visitor logs and ensure accurate information is reported and logged.
• Address resident inquiries and concerns with professionalism and efficiency.
• Ensure desk operations adhere to departmental policies and procedures.
• Demonstrate a commitment to creating a welcoming community.

Administration

• Manage key audits and inventory.

• Assist with the coordination of room assignments, check-ins/outs, and room changes.

• Maintain accurate records for desk operations and housing logistics.

• Attend weekly meetings with supervisors, weekly staff meetings, and monthly divisional meetings.

Communication

• Act as a liaison between residents, desk assistants, and professional staff.
• Provide timely updates on policy changes, procedures, and events.
• Facilitate regular meetings with desk assistants to ensure alignment and address concerns.

Departmental Initiatives

• Support large-scale events such as Move-In, Homecoming, and other campus traditions.
• Collaborate on the planning and execution of departmental programs and initiatives.
• Assist in the development and implementation of training sessions for student staff

Supervision

• Recruit, train, and evaluate desk assistants across multiple residence halls.
• Review and approve Desk Assistant timesheets.
• Conduct regular one-on-one meetings, team meetings, and performance reviews.
• Foster a collaborative and inclusive team environment.

Professional Development Opportunities

• Attend departmental and divisional training sessions.
• Engage in workshops and conferences related to student affairs.
• Participate in committees and special projects to enhance departmental operations.

Required Qualifications Required

• Enrollment in a graduate program at the institution.
• Strong organizational and multitasking abilities.
• Excellent interpersonal and communications skills.
• Willingness to work evenings, weekends, and participate in an on-call rotation.

Contact Information For more information or questions about a job posting, please contact the Department of Human Resources by phone at 229-###-#### or by email at [email protected]. For technical support, please call the USG Service Desk at 877-###-#### or [email protected]. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at Conditions of Employment Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating eligibility for employment with Georgia Southwestern State University, as determined by Georgia Southwestern State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check and drug screen. Equal Employment Opportunity Georgia Southwestern State University is an equal opportunity employer. As such, the University takes affirmative action to preclude discrimination in recruiting, transferring, training and terminating of employees because of race, color, creed, age, sex, national origin, veterans status, disability or any other reason in accordance with applicable state and federal statutes, executive orders and other regulations which prohibit discriminatory employment practices. Other Information Reports to: Director and Assistant Director of Residence Life or designee Work Schedule: 20 hours per week, including evenings and weekends as needed Compensation: Tuition remission + Stipend + Housing and Meal Plan Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Administrative
• Industries Online Audio and Video Media

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