Title: GMA Customer Service Clerk/Interpreter
Job Category: Classified Staff 29 Hours
Department: GMA Drug Store Position Summary: This position involves customer service and assisting with supply preparation for the EIO department at the Georgia Museum of Agriculture. The position will also be performing a wide variety of duties required by the Director/Assistant Director of Stores and Shops. Primary Duties: Primary duties for this position include, but are not limited to:
- Provide visitors with living history interpretation at The Drug Store within the GMA in period- and site-appropriate costume. Interpretation focuses on the culture, lifeways, and importance of community as relevant to the time-period and environment of the assigned work site.
- Provide customer service to workshops and other educational programing for students of all ages (including adults).
- Maintain cleanliness and preservation of the Drug Store.
- Maintain all inventory for supplies for EIO workshops and general merchandise.
- Assist in maintaining a safe and clean environment for all guests and co-workers.
Required Qualifications
- High School diploma required; one or more years of college preferred (or equivalent experience).
- Strong customer service focus and the ability/desire to ensure excellent experience for all visitors and constituents.
- Very strong interpersonal skills are a necessity.
- Demonstrated ability to work well with people of diverse ages (3 years to 100 years) and various educational and personal backgrounds.
- Friendly, open, and professional demeanor with demonstrated ability to initiate conversations with guests and anticipate their needs.
- The ability to engage visitors daily to provide excellent customer service and a memorable experience.
- Ability to adapt to a changing work environment, including work outdoors in varying weather conditions, and contact with pollen and dust.
- Ability to work Saturdays.
- The ability to wear a costume that is period- and site-appropriate daily.
- Ability to count money.
- Ability to work on a POS system.
- Must be able to acquire ServSafe certification within 5 months of employment.
Physical Demands: The physical demands described here are representative of those required for an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to:
- Sit, talk, hear, and use hands and fingers to handle, feel, and/or manipulate objects or items.
- Walk, stand, balance, lift, bend over, stoop, kneel, crouch, and participate in strenuous physical activities.
- Carry and lift at least 25 lbs.
- See in varying light condition and depth perception.
- Read and assimilate information and write to communicate information clearly.
USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at .
Equal Employment Opportunity Abraham Baldwin Agricultural College (ABAC) does not discriminate on the basis of race, color, national origin, gender or sex, disability, religion, age, veteran status, or genetic information in its programs and activities, including admissions and employment, as required by Title IX of the Education Amendments of 1972, the Americans with Disabilities Act of 1990 and changes made by the ADA Amendments Act of 2008, Section 504 of the Rehabilitation Act of 1973, Titles VI and VII of the Civil Rights Act of 1964, the Age Discrimination Act of 1975, and other applicable statutes, regulations, and USG and ABAC policies. For questions or more detailed information, please contact Abraham Baldwin Agricultural College's Human Resources Office at (229) ###-####.