Global Quality Manager - Insight Global : Job Details

Required Skills & Experience

Engineering background (Electrical, Mechanical, Chemical, or Embedded Software).

Strong understanding of Type 1 vs Type 2 errors in safety-critical systems (focus on Type 2: false negatives).

Experience with product recalls, root cause analysis, and quality assurance in manufacturing environments.

Proven ability to push back on engineering teams and influence design decisions.

Strong project management skills and ability to manage cross-functional initiatives.

Experience in enterprise-level environments (e.g., large-scale manufacturing, consumer safety products).

Familiarity with software-driven safety systems and electromechanical components (diodes, capacitors, PCBA).

Comfortable working in a matrixed, global organization with multiple brands and stakeholders.

This is a 6 month contract to hire position

Nice to Have Skills & Experience

Background in fire safety, chemical suppression systems, or consumer safety products.

Experience with quality systems and design for reliability.

Prior work in complex, engineering-heavy environments.

Job Description

We are seeking a highly technical and quality-driven leader to oversee global product safety and quality engineering across a diverse portfolio of commercial fire safety products. This role is critical to ensuring life-saving systems perform reliably in high-stakes environments such as airports, universities, stadiums, and residential complexes.

You will manage active product safety cases, lead root cause investigations, and collaborate with engineering and manufacturing teams across global sites. You'll also play a key role in reviewing new product designs to ensure they meet rigorous safety and performance standards.

Key Responsibilities

Lead and resolve ~70% of time on active product safety cases, including escalations and recalls.

Manage ~30% of time on new product reviews, ensuring no risk to life safety and driving mistake-proof design iterations.

Collaborate with global engineering and manufacturing teams (Asia, Mexico, Poland, Australia, Barcelona, NC, FL).

Oversee investigations into electromechanical and chemical suppression systems (e.g., foam, pressurized water, PCBA, embedded software).

Drive continuous improvement in product design, quality, and safety systems.

Support internal software and firmware development teams (homegrown systems, backend logic, UI for fire professionals).

Participate in global relationship-building and site visits (~2x/year international travel).