Job Location : Dallas,TX, USA
Subject Matter Expert in Global Team - Program Management
Program Administration & Documentation
Manage and maintain program documentation usingSharePoint, ensuring content is current, well-organized, and accessible to global stakeholders.
Develop and enforce system standards across regions, providing training and support to ensure consistent adoption.
Coordinate document workflows and version control usingAzure DevOpsand other Microsoft collaboration tools.
Financial & Performance Reporting
Support budget planning and financial tracking for IoT programs; monitor expenditures and identify cost-saving opportunities.
UsePower BIto collect, analyze, and visualize team metrics, performance indicators, and operational trends.
Prepare and deliver executive-levelPowerPoint presentationsthat communicate program success, financial performance, and strategic insights.
Global Standards Implementation
Collaborate with regional managers and technical leads to ensure consistent implementation of global IoT standards.
Provide ongoing support and guidance to regional teams, addressing challenges and promoting best practices.
Cross-Regional Collaboration & Coordination
Align local initiatives with global objectives by facilitating communication and coordination across regions.
Establish and maintain effective communication channels to promote transparency, collaboration, and shared accountability.
Monitor IoT system performance globally, identify inefficiencies, and drive continuous improvement initiatives.
Knowledge Management & Process Development
Partner with internal team managers to develop and maintain global standards and process documentation.
Create and update knowledge base articles that support triage workflows and operational procedures.
Support integrator engagement by providing feedback, ensuring compliance with standards, and tracking performance.
Maintenance Planning
Collaborate with technical teams to build and maintain comprehensive maintenance plans for IoT systems.
Monitor the effectiveness of maintenance activities and recommend adjustments to improve reliability and uptime.
Qualifications Required:
Bachelor's degree in Business Administration, Computer Science, Engineering, or a related field.
Experience in program coordination, administrative support, or operations management.
Proficiency withMicrosoft SharePoint,Azure DevOps,Power BI, andPowerPoint.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Excellent written and verbal communication skills, with experience presenting to diverse audiences.
Ability to work independently and collaboratively across global teams.
Preferred:
Familiarity with IoT systems, smart building technologies, or infrastructure operations.
Experience developing and maintaining knowledge base content and process documentation.
Understanding of global standards implementation and cross-regional program delivery.
Salary Range
$98,040.00 - $154,800.00 USD (Salary)Astreya offers comprehensive b enefits to all Regular, Full-Time Employees, including:
Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through Cigna (DPPO & DHMO options)
Nationwide Vision provided through VSP
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g.Udemy and Coursera
Corporate Wellness Program
Employee Assistance Program
Wellness Days
401k Plan
Basic Life, Accidental Life, Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other fringe benefits required under state and federal law