Global Financial Crimes Performance Support Manager - Bank of America : Job Details

Global Financial Crimes Performance Support Manager page is loadedGlobal Financial Crimes Performance Support ManagerApply locations Charlotte Dallas Chicago time type Full time posted on Posted 2 Days Ago job requisition id 25025402

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:The Global Financial Crimes (“GFC”) Manager provides performance support coverage for GFC Investigations. The activities include the oversight and adherence to the GFC policy with a focus on quality control monitoring and inspection, investigation procedures, governance and oversight, project management, business support, vendor management and onboarding and operational excellence; ensures full integration of process and linkage to best practices; works closely with the GFC stakeholders.The GFC Manager ensures consistent quality of support activities, processes, and outputs by reinforcing effective review practices across the team.

Activities this role performs include, but are not limited to:

• Identifies, develops, and implements or, as appropriate, oversees the implementation of reasonable, risk-based internal controls to prevent, detect, and report Financial Crimes
• Achieves compliance with laws and rules relating to Financial Crimes promulgated in the jurisdictions in which the Company does business.
• Evaluates whether internal controls are working effectively and identifying weaknesses or gaps in controls.
• Monitors the changes in regulations applicable to Global Financial Crimes, including advising business leaders on those changes, directing the appropriate areas to implement or amend policies, standards, procedures and/or processes to address regulatory requirements, and challenging the implementation plan as needed; ensures a comprehensive regulatory inventory.
• Escalates financial crimes related compliance and operational risks and issues to appropriate governance routines.
• Responsible for full end-to-end process and project documentation with identification of improvement opportunities to ensure the team is enabling the rest of the organization.
• Responsible for the remediation of financial crimes related C&OR “owned” issues and control enhancements to ensure they are addressed appropriately and timely.
• Ensures metrics are designed to measure key risks and control performance, monitors and reports on metric performance and breach remediation.
• Oversees performance results of investigations, including analysis and trends, to provide feedback while fostering an inclusive team environment.
• Enthusiastic, energetic, determined, and positive work ethic.

This position may also have responsibilities for team leadership. At Bank of America, all leaders at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

Team Lead Responsibilities:

• Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals.
• Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
• People Leader & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Skills:

• Procedure Writing
• Coaching
• Resource Management
• Regulatory Compliance
• Issue Management
• Policies, Procedures, and Guidelines Management
• Risk Management
• Strategy Planning and Development
• Written Communications
• Analytical Thinking
• Critical Thinking
• Reporting

Preferred Technical Skills:

• Risk Identification & Assessment
• Issues Management & Resolution
• Line of Business (LoB) Products, Services & Acumen
• Financial Crimes Risk Programs
• Regulatory Knowledge
• Case Investigations & Resolution
• Data Analysis, Interpretation & Decisioning
• Risk Monitoring & Testing
• Process Management & Inventory
• Project Management

Required Qualifications:

• Minimum 7 years' of relevant Financial Crimes Investigations experience
• Knowledge of anti-money laundering (AML) and related AML legislation
• Experience with and strong knowledge of business process management methodology
• Experience in procedure writing, preferably within investigations
• Experience in Change Management or Project Management
• Demonstrated experience & ability to solve complex problems through root cause analysis, management by fact and collaboration across wide constituency
• Solutions oriented - utilize critical thinking skills / business acumen and resources to make sound business decisions and reduce risk
• Technical skills - SharePoint, Tableau, Investigations applications

Desired Qualifications:

• Process map and journey development and design skills – intermediate
• Strong and effective communication and presentations skills, verbal and written
• Ability to work in a fast-paced environment; often with a high degree of ambiguity and prioritizing manage multiple priorities
• Highly organized and able to effectively multi-task
• Comfortable navigating through difficult, complex, or ambiguous situations
• Green Belt or Black Belt certified
• Bachelor's Degree in related field
• Experience in financial services and/or a related government entity
• Certified Anti-Money Laundering Specialist (CAMS)

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540)Pay and benefits informationPay range$105,000.00 - $170,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.Similar Jobs (6)Compliance and Operational Risk Managerlocations 4 Locations time type Full time posted on Posted 9 Days AgoGlobal Banking Leadlocations 2 Locations time type Full time posted on Posted 30+ Days AgoGlobal Financial Crimes Managerlocations Charlotte time type Full time posted on Posted 4 Days Ago

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