Join our innovative team and help us in shaping the future of Technology! About Us: VXForward is a leading technology solutions provider that helps to create a business value with innovative and cost-effective services across different industries. Why Join Us: Exciting Projects, Meaningful Impact Continuous Learning and Growth State-of-the-Art Technologies Collaborative Team Environment Make a Real Difference Work-Life Balance Key Responsibilities:
- Design and implement call flows and routing logic using Genesys Architect.
- Integrate and support Cisco UCCE and Finesse environments.
- Develop backend integrations and service layers using Java and SQL.
- Conduct system testing using Cyara and participate in defect triage.
- Work with QA and Operations to ensure a seamless deployment and post-deployment support.
- Monitor performance and support existing Genesys applications.
- Collaborate with cross-functional teams including Business Analysts, QA, and Infrastructure.
Required Skills and Qualifications:
- Proven experience as a Genesys Developer with Genesys Cloud CX.
- Strong understanding of Genesys Architect call flows.
- Experience with Cisco UCCE, Finesse, and Verint.
- Proficiency in Java and SQL for backend development and data handling.
- Familiarity with Cyara for test automation.
- Strong problem-solving and communication skills.
VXForward is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This is a remote position. About UsWho Are We We have been dedicated to ensuring our clients' projects are delivered on-time and on-budget, helping them find the best talent, and maximizing their enterprise technology investments. In order to be successful, we look for self-motivated, proactive professionals that are able to meet unexpected challenges, change when needed, and work independently as well as part of a team. Our Mission Our mission is to assist our clients in the establishment of effective organizational infrastructure and implementation of Business Process Management and to become the leading provider of integrated business and software solutions to transnational corporations. What We Do VXForward specializes in developing and implementing Information Technology Solutions and Support Services which deliver high value to our customers. Our skilled team of professionals assists our customers/partners by integrating technology that best fits their business needs. Our History It has been a privilege to work with our current clients and it would be a pleasure to talk with you about where your organization needs to go next. The first step is engaging and involving your talented leaders. We would love to play an important role in making that happen together. The company's leadership team consists of executives with deep industry experience and long track records of successful project delivery. Careers At VXForward our employees are faced with projects that are both demanding and challenging. The opportunities that VXForward affords to our employees to think critically and engage their creativity, while advancing their growth and development, is a reward in itself. Our primary mission here at VXForward is fostering an environment where our employees are motivated to break barriers and conceptualize ideas that support our customers' goals of getting their products ready to market.Whether you are looking for a full-time position within VXForward offering growth opportunities or to work on a consulting/contract basis on interesting and challenging engagements for one of VXForward clients, come join the VXForward team!
