General Manager | Residence Inn | Wilmington, DE - PM Hotel Group : Job Details

General Manager | Residence Inn | Wilmington, DE

Join to apply for the General Manager | Residence Inn | Wilmington, DE role at PM Hotel Group

Overview

The General Manager is responsible for all aspects of the operation of the hotel. Your leadership and strategic planning skills are integral to maximizing operations and guest satisfaction. We're looking for someone to lead our staff by example. As such, the General Manager is expected to embody company culture and values. You will create an environment that fosters teamwork, builds morale, and increases retention.

Responsibilities

• Monitor the full range of operations and financial performance of the hotel while providing operational guidance to leaders and team members.
• Ensure the financial success of the hotel by managing expenses, controlling labor costs, and assuming overall responsibility for revenue management.
• Confer with administrative personnel to review activity, operating and sales reports to determine changes in programs and/or operations.
• Seek out critical information on market trends, segment behavior, and other data to make informed decisions and remain ahead of the pack.
• Develop and supervise programs that promote a positive work environment for all associates while ensuring that all employment-related processes and documentation are in compliance with local, state and federal laws and regulations.
• Assure regular repair, upkeep, and overall general maintenance of the hotel and provide a system of ongoing maintenance of facilities and equipment.
• Ensure all hotel policies and procedures are fully implemented in all departments, including safety, emergency guidelines, etc.

Qualifications

• Bachelor's degree in Business Management, Hotel Management, or equivalent experience (required).
• Minimum of five years of varied management experience in the hotel industry and fluency in English (speaking, reading, and understanding).
• Familiarity with OSHA, local Department of Health regulations, and current laws governing the handling of hazardous substances.

Work Environment & Schedule

Sometimes you'll be behind a desk, but not often for long. Be prepared to move around because more than half of the time you will be standing/walking, carrying/lifting up to 25 pounds, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays.

Benefits

In exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Job Details

• Seniority level: Director
• Employment type: Full-time
• Job function: Management
• Industries: Hospitality