General Manager - JLL : Job Details

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a General Manager at JLL, you'll take full responsibility for the comprehensive management of commercial properties, ensuring operational excellence, financial performance, and exceptional tenant satisfaction in accordance with JLL standards and client expectations. This critical leadership role requires you to work directly with clients to understand their investment objectives and develop property-specific strategic plans while overseeing their implementation through effective team management. You'll coordinate maintenance projects, support leasing activities, manage budgets, and implement tenant retention programs while maintaining strong communication with building owners and tenants. This position offers the opportunity to make a significant impact on property performance and value while leveraging your commercial real estate expertise in a dynamic, client-focused environment with one of the industry's leading global firms.

What your day-to-day will look like:

• Conduct JLL Management Compliance Reviews and property inspections to maintain quality standards and identify maintenance, repair, and renovation needs
• Establish and manage annual operating budgets, approve purchases, and oversee financial reporting including real estate tax protest processes
• Implement comprehensive tenant retention programs and meet regularly with tenant representatives to address issues and maintain satisfaction
• Support lease discussions, negotiations, and administration processes to optimize property occupancy and revenue
• Manage major construction projects, review specifications, and develop capital improvement plans
• Employ or contract for on-site management and engineering personnel while observing competitive bidding for service contracts
• Establish goals for team members, conduct performance evaluations, and develop training programs and career paths

Required Qualifications:

• Bachelor's degree
• Minimum seven years of commercial real estate or property management experience
• Three to four years of experience managing teams of three or more people
• Strong financial and accounting acumen with ability to perform calculations related to rents, prorations, financial statements, and budgets
• Advanced problem-solving skills with ability to collect data, establish facts, and draw valid conclusions
• Proficiency in Microsoft Office and familiarity with various budget applications
• Excellent written and verbal communication skills with ability to interact effectively with clients, tenants, and team members

Preferred Qualifications:

• Real Estate License (required within first six months of employment)
• Experience managing Class A commercial properties
• Strategic thinking ability with implementation orientation
• Strong organizational skills with capability to multitask effectively
• Self-starter mentality with ability to work both independently and as part of a team
• Experience developing constructive and value-add solutions to property management challenges
• Client-focused approach with exceptional customer service orientation

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

Location: On-site New York, NY

At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

Estimated total compensation for this position: 140,000.00 160,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays