General Manager - TPG Hotels & Resorts : Job Details

The General Manager is responsible for the overall management and operation of the hotel, ensuring a high level of guest satisfaction, financial success, and adherence to brand and company standards. This role requires effective leadership, strategic planning, and strong operational skills to achieve the hotel's goals and objectives. What You'll be Doing: Leadership and Management: Provide strong leadership to the hotel staff, fostering a positive and productive work environment. Recruit, train, and manage department heads and staff, setting performance expectations and conducting regular performance reviews. Develop and implement strategies to enhance employee engagement and promote teamwork. Guest Experience: Ensure exceptional guest service by setting and maintaining high service standards throughout the hotel. Respond promptly and effectively to guest feedback, resolving issues and ensuring guest satisfaction. Monitor guest reviews and ratings, implementing improvements as needed. ...General Manager, Manager, Hotel, Hospitality, Financial, Management