General Manager - Moonshineflats : Job Details

GENERAL MANAGER JOB SUMMARY

The General Manager is responsible for working with the CEO and executive management team to ensure the overall success of the Company through:

GENERAL MANAGER ESSENTIAL DUTIES & RESPONSIBILITIES

• Set examples and standards for management team members regarding performance expectations, professionalism, floor and operational awareness, employee relations and trustworthiness.
• Professionally administer each operational department and effectively oversee a large number of employees, including accomplishing restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining staff; communicating job expectations; planning and reviewing compensation actions; and enforcing policies and procedures.
• Establish restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.
• Exhibit knowledge of all accounting, financial and cash management procedures for the Company; conduct annual forecasts and budgets, analyze variances from forecasts and initiate corrective action; proactively implement systems to maximize profit without compromising the concept integrity.
• Exhibit a full knowledge of payroll and accounting functions, and knowledge regarding the fixing of timekeeping problems and payroll issues.
• Attract patrons by developing and implementing marketing, advertising, public and community relations programs, evaluating program results, identifying and tracking changing demands.
• Control purchases and inventory, negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, analyzing variances, and taking corrective actions.
• Maintain operations by implementing policies and standard operating procedures, implementing production, productivity, quality, and patron-service standards.
• Maintain patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings, initiating improvements, and building relationships with preferred patrons.
• Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing ServSafe and other sanitation standards and procedures.
• Maintain professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, and participating in professional societies and community groups.
• Accomplish company goals by accepting ownership for accomplishing new and different requests.
• Strictly enforce and comply with all regulatory, employment, wage and hour, and other legal compliance policies and procedures associated with the restaurant business.
• Mentor staff and management by assisting and executing brand/concept quality controls.
• Oversee the entertainment program including training the management team on how the entertainment program works on a day-to-day basis.
• Work with the AV team and have enough knowledge to make adjustments when necessary to properly maintain the venue's energy and atmosphere.
• Develop strong interpersonal relationships with all entertainment talent and regular guests.
• Work with the management team to oversee the bottle service department including managing bookings, nightly changes and adjustments.

GENERAL MANAGER SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

• Knowledge of Teamwork and Toast POS system.
• Must manage and hold staff accountable for all policies and procedures.
• Experience in developing budgets, decision making, process improvement, and strategic planning.
• Quality focus.
• Ability to read, write and speak the English language to interact with customers, the public and employees.
• Proficient verbal communication skills.
• Basic knowledge of AV equipment and how to operate it.
• Ability to work under pressure and deal with stressful situations during busy periods.
• Strong interpersonal skills to provide overall guest satisfaction and manage a large and diverse employee workforce.
• Knowledge of proper food handling requirements.
• Knowledge of bar and kitchen items.
• Must have knowledge of all required legal documents, i.e., A.B.C., Health Department, Police, City, Etc.

QUALIFICATION STANDARDS

Education

High School Diploma or GED equivalent required; College degree preferred.

Experience

Minimum of five years' experience in a fast-paced restaurant/bar management role.

Must be at least 21 to meet minimum age requirement of the State of California to serve alcoholic beverages.

Food Handlers Card; ABC Service Certification; CPR certification and/or First Aid training preferred.

GROOMING

All employees must wear the proper uniform and maintain a neat, clean and well-groomed appearance in accordance with the Company's grooming standards.

PHYSICAL REQUIREMENTS/WORKING ENVIRONMENT

• Must be able to work in an environment with constantly elevated temperatures.
• Must be able to work and move quickly in a tight-space environment in a safe manner.
• Must be able to lift at least 50 lbs.

OTHER

Applicants with additional language skills preferred.

COMPENSATION $100,000 - $120,000

MONTHLY BONUS

PARKING

INSURANCE BENEFIT PACKAGE

CELL PHONE REIMBURSEMENT