General Manager (GM), Order Fulfillment - Pactiv Evergreen : Job Details

Overview

The General Manager (GM) for Order Fulfillment Centers oversees all aspects of center operations, including strategic planning, financial performance, process optimization, and employee development. This role integrates operational excellence with corporate objectives, aligning resources to meet customer demands and foster innovation through digital transformation. The GM reports to the Regional Operations Director and collaborates with cross-functional teams to achieve logistics and organizational goals.

Responsibilities

Strategic Leadership:

• Develop and execute strategic plans for the order fulfillment center that are aligned with corporate logistics goals.
• Lead initiatives to integrate digital transformation, including adopting warehouse management systems (e.g., Blue Yonder) and automation technologies.

Operational Excellence:

• Ensure operational efficiency by optimizing resources, improving workflows, and driving cost-effective solutions.
• Oversee key performance indicators (KPIs) for safety, quality, order accuracy, and fulfillment speed.
• Develop and enforce standard operating procedures (SOPs) to enhance consistency and productivity.

Financial Oversight:

• Manage the center's P&L, ensuring cost control, budget adherence, and revenue growth.
• Conduct regular financial analyses to identify cost-saving opportunities and improve profitability.

Workforce Management:

• Oversee staffing plans, recruitment, and onboarding to align workforce capacity with operational demands.
• Implement training programs to upskill employees, enhance flexibility, and prepare the workforce for automation and process changes.
• Foster an inclusive, collaborative culture that emphasizes safety and continuous improvement.

Stakeholder Collaboration:

• Act as the primary liaison between corporate, regional logistics, and the fulfillment center teams.
• Engage with commercial leaders to align fulfillment operations with business priorities and customer expectations.

Change Management:

• Lead change management initiatives, including communication and training, to ensure smooth adoption of new processes and technologies.
• Drive cultural shifts to embrace innovation and cross-functional collaboration.

Risk and Compliance:

• Monitor and mitigate risks, ensuring safety, quality, and regulatory standards compliance.
• Develop business continuity plans to minimize disruption during crises.

Qualifications

Key Qualifications:

• Bachelor's degree in Supply Chain Management, Business Administration, or related field (MBA preferred).
• 8+ years of progressive experience in logistics, warehousing, or supply chain management, with at least 3 years in a leadership role.
• Proven track record of managing P&L, operational performance, and large teams.
• Experience implementing warehouse management systems and leveraging analytics for decision-making.
• Strong knowledge of logistics operations safety, quality, and regulatory compliance.
• Excellent leadership, communication, and problem-solving skills.

Pactiv Evergreen is now a part of Novolex. Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries, including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Our innovative product portfolio is designed to meet the diverse needs of businesses worldwide and the millions of customers they serve. Through continuous investment in research and development, we are committed to engineering more sustainable choices for the future.

Pactiv Evergreen is committed to a diverse and inclusive workforce. Pactiv Evergreen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age national origin, physical or mental disability, genetic information, gender identity and/or expression, marital status, veteran status or other characteristics or statuses protected by law. For individuals with disabilities who would like to request an accommodation, please call (847) ###-#### or email [email protected].

All information will be kept confidential according to EEO guidelines and applicable laws.

Pactiv Evergreen is required by laws in many locations to include a reasonable estimate of the compensation range for this role. The compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the current range is $146,300-$243,900.

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