General Manager - Framing - Fortress Building Products : Job Details

Job Title: General Manager - Framing

Department: Channel Sales

Manager: President, Fortified Brands

FLSA Status: Exempt

Location: Garland, TX

OVERVIEW

The General Manager will lead and execute strategic plans to drive profitable growth of Evolution Frame product lines. Responsible for P&L and leading sales, customer service, product management, and operations teams. Collaborates with Marketing and other departments to align on key initiatives. Reporting to the President, Fortified Brands, this role shapes current and long-term company goals. Ideal candidates have a strong sales and marketing background in building products and proven success coaching diverse teams to grow sales.

OUR PURPOSE STATEMENT

Lead Global Change in the Way People Build and Live

OUR NICHE

Innovative Building Solutions

OUR CORE VALUES

Work Hard, Play Hard – We seek passionate people. We take our work seriously and we take the enjoyment of our lives seriously.

Positive, Can Do Attitude – We are optimistic, we set challenging goals and we find a way to accomplish them. We approach challenges with the intention of finding solutions.

Compete & Win As A TEAM – We put the TEAM first. Our team is what makes our company great. We are a competitive group that like to win. We keep score.

Innovate & Seek Continuous Improvement – We believe it can always be better. We want better products and processes. We want to be better individuals. We want to be a better organization.

We Are Respectful – We respect fellow team members, our partners, ourselves and our company. We are known to be “the good guys”.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Overall

• Drive strategic planning and profitable growth; lead operations and sales to execute plans
• Oversee Marketing, Product, Sales, Inside Sales, and Customer Service teams
• Build, mentor, and evaluate high-performing teams; identify talent needs and lead recruitment
• Recommend and implement structural improvements; streamline processes and controls to support growth
• Align cross-functional (domestic and international) strategies and manage budget to meet targets
• Support long-term goals, company-wide planning, and foster a customer-first culture focused on service

Product Management

• Monitor product line performance; adjust for ROI and viability
• Lead new/enhanced product development and launches
• Align pricing with cost and market to maximize margin
• Oversee testing for safety, compliance, and risk mitigation
• Partner with Supply Chain to forecast, order, and manage inventory
• Use ERP and improve inventory processes
• Set KPIs to track performance and accountability
• Drive inventory reduction and balance for customer and financial gains

Manufacturing

• Bridge communication between end-user needs and Manufacturing.
• Support product improvements by researching market demands and identifying opportunities.
• Share product specs and updates with the Manufacturing Engineering Manager.
• Help identify and develop quality control procedures.
• Occasionally travel to China for factory visits, product development, and manufacturing support.

Sales Management

• Design, implement and manage an organizational structure of the business unit's sales team that will assure profitable growth and the accomplishment of our annual sales plan.
• Lead the sales team to maximize gross margin dollars through a strategic pricing and sales strategy.
• Create promotional, market based or product-based opportunities to spur off-season sales.
• Maximize two-step, one-step, retail, international and OEM distribution opportunities.
• Create and execute a plan to successfully launch new products.
• Expand international distribution opportunities.
• Achieve a very high, year-over-year growth percentage.

Marketing

• Manage the marketing, branding and product image needs with the selected Marketing resource.
• Lead the trade show process.
• Identify and evaluate advertising and promotional opportunities in print, web, new media, etc.

SUPERVISORY RESPONSIBILITIES This role leads and manages teams, sets goals, assigns work, coaches, evaluates performance, and addresses employee relations. The GM drives accountability, engagement, and continuous improvement across all areas.

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

Achievement Focus – Sets and meets challenging goals, perseveres through obstacles, strives for excellence, seizes opportunities, and takes calculated risks to succeed.

Analytical – Analyzes complex information, researches data, combines intuition with facts, and designs workflows and processes.

Business Acumen – Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.

Business Ethics – Treats people with respect; keep commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.

Communications – Communicates clearly verbally and in writing, listens well, keeps others informed, and uses appropriate communication methods.

Cooperation – Builds strong relationships with tact and care, supports coworkers, collaborates well, and actively resolves conflicts.

Financial Management – Manages fiscal resources responsibly within budget, balances short- and long-term goals, considers costs, seeks savings, and monitors expenses closely.

Impact & Influence – Gains support for ideas, influences decision-makers, achieves win-win results, uses authority wisely, and manages differing opinions.

Innovation – Shows creativity and resourcefulness, tackles challenges, suggests improvements, develops innovations, and presents ideas effectively.

Judgement – Exhibits sound and accurate judgement; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

Managing Customer Focus – Drives a strong customer focus by aligning resources to meet needs, building key relationships, monitoring satisfaction, holding teams accountable, and exploring new ways to serve customers.

Managing People –Involves staff in planning and improvement, gives feedback and development, encourages growth, fosters quality, sets clear expectations, motivates, recognizes success, and supports growth.

Planning/Organizing – Plans and prioritizes work, manages time efficiently, allocates resources, sets goals, organizes tasks, and creates realistic action plans.

Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Quality Management – Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

Recruiting & Staffing – Utilizes recruitment sources; exhibits sound interviewing skills; presents positive, realistic view of the organization; analyzes and forecasts staffing needs; makes quality hiring decisions.

Strategic Thinking –Creates strategies to meet goals, assesses strengths and weaknesses, analyzes market and competition, identifies risks and opportunities, and adapts to change.

Team Leadership – Fosters team cooperation; defines team roles and responsibilities; supports group problem solving; ensures progress toward goals; acknowledges team accomplishments.

Technical Expertise – Applies technical expertise to solve complex problems, develops new solutions, stays current in their field, and is a trusted resource for advice and innovation.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience/Additional Requirements

• Bachelor's degree in relevant field required, master's degree or MBA preferred
• Minimum of 10 years of applied professional experience in sales management
• At least 5 years of applied professional experience in sales and marketing of building products
• At least 2 years of applied professional experience leading managers
• P&L management experience
• Solid customer service attitude with excellent interpersonal and customer interfacing abilities
• Strong presentation and communication skills
• Analytical skills with a problem-solving attitude
• A forward-thinker with a solid understanding of how to formulate short and long-term business strategies
• An ability to create, understand and analyze sales performance metrics
• Travel requirements will vary and may include both domestic and international trips, depending on business demands.

WORK ENVIRONMENT: This role is based in a professional office setting and uses standard office equipment. Reasonable accommodations can be made for individuals with disabilities.

PHYSICAL DEMANDS: This role requires sitting, standing, talking, hearing, and manual dexterity, with close vision and light to moderate lifting. Travel-related stress may occur. Reasonable accommodations are available for individuals with disabilities.

ACKNOWLEDGEMENTS: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.