- General Manager/Director - The Resurrection Through the Shroud of Jesus
- GARDEN GROVE, CA
- Posted: 7/22/2025
Job ID#:56
Position Type
Full time (30+hours)
Job Description
Job Title: General Manager/Director - The Resurrection Through the Shroud of Jesus
Reports To: Diocese of Orange Chief Financial & Administrative Officer; Liaise with R!CCC Board
Site Location: Christ Cathedral Campus - Cultural Center 2 nd Floor
Job Type: Full-time
Position Summary:
The General Manager serves as the leader in the overall operation of The Resurrection Through the Shroud of Jesus immersive museum experience on the Christ Cathedral campus. Responsibilities include: Ensuring smooth daily functioning of the exhibit, financial oversight, staff management, visitor satisfaction, and plays a central part in ensuring the care and stewardship of artifact replicas and other contents in accordance with best museum practices. Serves as the liaison officer with Othonia, Inc.
Operations & Administration
- Oversee all aspects of theater and museum gallery operations including staffing, exhibit facilities, security, ticketing, front-of-house, and visitor services.
- Manage vendor relationships, service contracts, and relationships with all Diocesan offices and Othonia, Inc.
- Ensure compliance with health, safety, and security standards.
- Develop and manage budgets in coordination with the Diocesan Chief Financial & Administrative Officer's staff
- Monitor revenues and expenses, ensuring effective cost control and financial sustainability.
- Make recommendations for improved efficiency and performance.
- Supervise management and staff and provide leadership to operations, visitor services, and facilities teams.
- Oversee recruitment, training, evaluation, and performance development.
- Promote a positive and inclusive workplace culture aligned with the values of RCBO leadership.
Strategic Planning
- Contribute to and help implement long-term strategic plans.
- Collaborate with other RCBO leadership team members to align goals and objectives
Visitor Experience
- Ensure a welcoming, engaging, and safe environment for all visitors.
- Respond to visitor feedback and resolve concerns effectively.
- Enhance customer service standards and ensure consistent delivery.
Donor & Community Relations
- Cultivate relationships with donors and supporters; represent The Resurrection in Diocesan, parish, and professional and community settings.
- Develop relations with local organizations and institutions to enhance The Resurrection visibility and impact.
Qualifications:
- Bachelor's degree in business administration, museum studies or related field (master's degree preferred).
- Minimum 5 years of experience in operations or general management, preferably in a museum, cultural institution, or nonprofit environment.
- Proven leadership, staff management, and financial oversight experience.
- Excellent organizational, interpersonal, and problem-solving skills.
- Strong understanding of customer service and visitor engagement.
Preferred Skills:
- Proficiency in CRM and online ticketing systems.
- Bilingual or multilingual capabilities are a plus.
Working Conditions:
- This role requires occasional evening and weekend hours.
Salary Range:
- $110,000 - $130,000/annually; commensurate benefits and performance bonus potential.
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