Full Time Pre Op PACU RN - United Surgical Partners : Job Details

NYU GROSSMAN SCHOOL OF MEDICINE is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go tomed.nyu.edu, and interact with us onLinkedIn,Glassdoor,Indeed,Facebook,TwitterandInstagram.

POSITION SUMMARY: We have an exciting opportunity to join our team as a Faculty Group Practice Medical Secretary. In this role, the successful candidate Responsible for providing basic support services for Medical Office intake operations. Assist with post-visit inter-departmental scheduling for patient visits, treatments, and procedures in collaboration with other areas in the Fertility Center. Verifices reservations for treatment protocls and verifies fulfillment of precursor testing and administrative and billing activities. Manages timelines for patients as appropriate. May provide assistance to lsenior staff and cover for specific coordination duties for a physician practice as needed.

JOB RESPONSIBILITIES:

• Provides reception assistance (i.e. greet patients, answer calls, requests for assistance are directed to proper individual, etc.) Screens telephone callers in pleasant and a professional manner; handles call; take messages or directs caller to appropriate person or area.
• Assists with the completion of special projects, reports and activities. Ensures requested and related information is accurate and complete. Brings any problems or questions to supervisor's attention. Submits data to supervisor neat and well-written.
• Maintains workload statistics and other data for departmental records. Records statistics in established time intervals designated by supervisor. Follows instructions given by supervisor and prepares information neatly.
• May delegate and oversee the work to less senior staff. Reviews work of less senior staff
• Responsible for ensuring patient understands process for reservations and nsures that appropriate coding is utilized. Can respond to physician requests for overbooking/ Back to back cycles and or overall schedule availability based on lab capacity. If appropriate, investigate fertilitycenter prior cycles to identify care plan accuracy and completeness of information.
• Post patient-appointment, coordinates scheduling for specialist visits, scans and procedures in accordance with physician directives. Collaborates with other areas of the Medical Center as well as Insurance providers and ensures patient is eligible at the time of their appointment.
• Primarily responsible for contacting and responding to patients via phone calls and portal messages. Greets and screens telephone calls in a pleasant and professional manner. Schedules appointments. Collects patient demographic related data, electronically verifies insurance eligibility, coordinates pre-authorizations as appropriate, takes medical history, and assigns appointment to Physician.
• Maintains workload statistics and other data for departmental records. Records statistics in established time intervals designated by supervisor. Follows instructions given by supervisor and prepares information neatly.
• Prepares routine memoranda letters, labels, routine manuscripts, correspondence and other documents as needed. Reviews work for accuracy and completeness. Maintains patient treatment and reservations calendar.
• May assist, provide guidance and/or train less senior staff with completing related duties.
• Maintains supplies and cleanliness of space, restocks supplies as needed.
• Maintains and receives incoming data / reslts/ confirmations for area. Maintains data files/ spreadsheets in organized and up-to-date manner in order to facilitate approriate levels of treatment appointments. Completes incoming requests in accordance with departmental procedures. Sorts and distributes documents and forms for area section. Distributes materials according to content of communications and departmental procedures. Logs in materials with respect to time and data when applicable. Processes incoming and outgoing documents. Completes forms neatly. Secures appropriate signatures and forwards documents/forms to correct destination. Faxes documents in accordance with departmental procedures.
• Answers patient questions to ensure understanding and patient satisfaction, or refers them to more senior level staff. Maintains confidentiality on matters to which they are privileged.
• Generates routine material such as forms and letters, envelopes, emails, action notes, etc. Materials should be neat, accurate and according to templates or instructions. Writes materials clearly and legibly.
• Maintains cooperative and professional relationships with physicians, nurses and office and clinical staff.
• Refers patients who have a question regarding insurance coverage or are in need of counsel on financial matters based on established criteria (e.g., denial of electronic insurance eligibility, ABN questions/concerns, questions regarding insurance or pay-or restrictions, making payment, multi plan determinations, any and all issues/questions/concerns relating to financial matters) to the Business Office Teams .
• Monitors intake work queue for timely intake completion for all practices and other cooridinators as needed .
• Scan all necessary documents (insurance cards, lab requisitions, etc) into the intake system. and provides information related to Engaged MD and Embryo Options
• Verifies and updates patient demographic related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group #s, etc.), verifies insurance eligibility electronically, takes their picture and asks them to use Patient Secure. On subsequent visits, asks them to verify demographic info and makes any necessary edits. Collect and ask patients to sign patient related documents including HIPAA, MSPQ, ABN, etc. Follow up with patients and/or their representatives, physician offices, etc to gather missing data and materials in order to complete the intake process, or refers to more senior level staff.
• Schedulesmorning monitoring appts at all sites Prepares and updates monitoring schedule

MINIMUM QUALIFICATIONS: To qualify you must have a High School diploma. 1 year of relevant medical clerical experience or the equivalent combination of education and experience.. Must include prior physician practice experience and knowledge of medical terminology. Background in computer literacy preferred. Light, accurate keyboarding skills required. Excellent organizational, interpersonal and communications skills required.

PREFERRED QUALIFICATIONS: Preferred Qualifications:Knowledge of computer-based scheduling and appointment programs. Excellent telephone skills. Fertility experience preferred.

Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. NYU Grossman School of Medicine is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Grossman School of Medicine's EEO policies, please click here. Please click here to view the Federal EEO is the law poster or visit for more information.

NYU Langone Health provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $59,748.00 - $59,748.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here

Required Skills Required Experience