Full Time Office Associate - Ace Hardware : Job Details

Job Description Major responsibilities Reconcile the Ace statement Complete all payables for store manger's or owner's approval Send all receivables to outstanding accounts Coordinate all insurance issues, health, dental, state, federal and workman's compensation Submit all background checks for pre-employment Verify that all paperwork is submitted with each new hire and file according to computer guidelines Post all law posters and company policies Reconcile all cash tills for cash over and shorts for cashiers and record deposits for store manager Prepare and close the payables, receivables, and daily sales for posting to the general ledger or the accountant Print all price changes through hotsheets Ensure data accuracy within the store system (Quantity-on-hand, dollar accuracy, descriptions) Ensure adequate inventory levels to minimize outages Manage Computer Suggested Order process Develop and enhance receiving process Train store staff on inventory management best practices Develop and monitor inventory management reports Implement and maintain location codes Oversee introduction of new items to store mix Monitor shrinkage and recommend ways to reduce theft and breakage in the store Identify obsolete inventory and determine how to best remove it Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards Greet customers as they enter the store Troubleshoot point of sale problems Effectively train and direct the activities of cashier assigned to the front end and set the standard for customer service Ensure that associates assigned to the front-end consistently follow all policies and procedures including established merchandise is properly labeled Answer phone calls Able to tactfully and pleasantly deal with customers Maintain awareness of all promotions and advertisements Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines Perform other tasks as assigned from time to time by store management Solicit customers to open and Ace Rewards card Requirements Education/Training: High school degree, some college preferred. Strong familiarity of general office administration Experience in a retail environment either in marketing, sales, or back office Skills/knowledge: Proficient in Microsoft Windows, MS Word, Excel, and other computer software Knowledge of computer retail systems and electronic cash registers a plus Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task Ability and willingness to work flexible hours including evenings, weekends, and holidays to meet the needs of the business