Full Time Leasing Consultant in Smyrna - Balfour Residential : Job Details

We are looking for an experienced Leasing Consultant who is our first impression to potential and current residents. A Leasing Consultant will listen and understand the needs of a potential or current resident, and show them that we have what they want. Greeting potential and current residents, taking digital requests/complaints by phone or email, entering work orders, are some of the responsibilities of a leasing consultant. This position requires a customer service and sales mentality.

We offer competitive hourly rates, beginning at $18-$20, and outstanding benefits, including paid time off (7 days per year with opportunity to earn more over time with the company), medical, dental, vision, 401k, life insurance & a housing discount!

• Answer questions and digitally show apartments to potential residents, to define what they want
• Sell the value of community features as they relate to the customer needs to close the sale
• Follow-up daily with potential leads via email and call
• Create and maintain excellent and ongoing relationships with potential and current residents
• Ensure a high level of customer service
• Use customer service skills to take requests, complaints, comments, and resolve them quickly as well as Work Order requests and manages these operations
• Assist in monitoring renewals and electronically distribute and follow-up on renewal notices
• Prepares and assists with all leasing paperwork
• Process applications for approvals (credit check, rental history, etc.)
• May be required to assist in special projects or activities including due diligence, property acquisition/disposition, serving on or participating in company sponsored or sanctioned committees, organizations, functions, etc
• Takes accountability for daily leasing operations, and ensures professional and timely responses and resolutions
• Participates in rent collection and rent collection procedures
• Attends and participates in our training programs as required
• Attendance and on time arrival is an essential job function

• 2+ years of office admin or leasing experience
• English speaking required, English and Spanish speaking preferred
• Reliable, productive, and hardworking; remain calm under pressure
• Able to prioritize projects and handle multiple assignments at any given time while maintaining a commitment to deadlines
• Familiarity with office organization and optimization techniques
• High degree of multi-tasking and time management capability
• Excellent written and verbal communication skills
• Integrity and professionalism
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.) important
• Must pass a criminal background check & credit background check
• Must have Work Authorization in the US
• Must pass a drug test
• Must be local to 30082 or comfortable commuting

Entry level

Full-time

Sales and Management

Internet Publishing