Full-Time Home Care & Hospice Virtual Care Coordinator RN - Trinity Health : Job Details

Employment TypeFull timeShiftDescription:Location: Remote / Virtual Care Center (based in Athens, GA; Mishawka, IN; Silver Spring, MD; or Columbus, OHSchedule: Full-Time | Monday–Friday | 9:30am-6:00pm EST w/ every other weekend rotationPosition OverviewAs a Virtual Care Coordinator RN, you will play a pivotal role in delivering telehealth hospice care, ensuring that patients and their families receive personalized support during critical moments. Utilizing virtual platforms, you will monitor patient conditions, coordinate care plans, and provide real-time guidance to field staff and caregivers.This role is ideal for a Registered Nurse who thrives in a fast-paced, team-based setting and is passionate about leveraging technology to improve patient outcomes in the home setting.What You Will Do

• Conduct virtual assessments and monitor patients' conditions remotely.
• Develop and coordinate individualized care plans in collaboration with the interdisciplinary team.
• Provide virtual education and support to patients, families, and caregivers regarding symptom management and end-of-life care.
• Liaise with field nurses, physicians, social workers, and other team members to ensure comprehensive care delivery.
• Respond promptly to urgent virtual consults and triage patient needs effectively.
• Utilize telehealth technology to conduct regular check-ins and follow-ups with patients and families.

Benefits Highlights

• Day 1 Benefits – medical, vision, dental & more
• Short- and long-term disability coverage  
• 403(b) retirement plan with employer match  
• Generous paid time off + 7 paid holidays  
• Tuition reimbursement up to $5,250/year  
• Comprehensive onboarding and orientation  
• Mission-driven and faith-based care
• Pay Range: $33.69-$53.90 per hour
• Pay Range Maryland Only: $36.70-$58.71 per hour

Minimum Qualifications

• 5+ years of Home Care, Hospice, ER and/or Triage RN Experience
• Active RN license in a Compact State (eNLC)
• BSN required by an approved Nursing education program.
• Proficiency in Epic or Home Care EMR Experience
• Strong communication and interpersonal skills to build rapport with patients and families virtually
• Ability to work independently and as a part of collaborative remote team
• Able to adapt to rapid changes to meet business/department needs
• Patient/Customer Service Experience

About Trinity Health At HomeTrinity Health At Home, a national home care, hospice and palliative care organization serving communities throughout eleven states. As a faith-based, not-for-profit agency, we serve patients and families in the comfort of home, offering skilled nursing, therapy (physical, occupational, speech) and medical social work. We are Medicare-certified and accredited by The Joint Commission. Learn more about us at Trinity Health At HomeOur Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.