Fulfillment Operations Manager - Buyers Products Company : Job Details

Buyers Products company, a leading manufacturer in the work truck industry, is searching for a Fulfillment Operations Manager to add to its distribution team.

Key Responsibilities:

• Lead fulfillment operations across multiple shifts, including picking, packing, shipping, and staging
• Ensure staffing levels, training, and workflows align with service levels and volume requirements
• Use operational data and KPIs to monitor performance and identify areas for improvement
• Solve recurring issues through root cause analysis and practical solutions
• Maintain a clean, safe, and well-organized work environment
• Help develop and prioritize opportunities to improve processes for associates and customers
• Collaborate with receiving, inventory, planning, and business intelligence teams to ensure smooth operation
• Coach and develop supervisors and hourly associates to support team performance and growth
• Be actively engaged on the warehouse floor; must be able to lift up to 40 lbs and work around powered equipment

Required Qualifications

• 5–8 years of experience managing fulfillment, distribution, or warehouse operations
• Proven ability to lead teams in a pick/pack/ship environment
• Strong working knowledge of warehouse management systems (WMS)
• Clear and effective communicator with strong leadership and accountability skills
• Data-driven and process-oriented; able to manage and act on performance metrics
• Experience leading multiple shifts or cross-functional teams
• Able to work in a fast-paced, physically active environment

Preferred Qualifications

• Familiarity with warehouse automation and orchestration systems
• Background in continuous improvement (Lean, Six Sigma, etc.)
• Experience with RF systems and inventory control
• Exposure to multi-site or multi-state operations
• Comfort working in a BI-supported, metrics-driven culture

Education Background:

• Bachelor's Degree Required in Engineering, Supply Chain Management, or related field or equivalent experience

Physical Requirements and Work Environment:

• Standing, Walking and Sitting for extended period of times
• Mobility and dexterity to move around operating machinery and powered industrial equipment

About Buyers Products Company

Established in 1946, Buyers Products Company has grown to become a leading manufacturer in the work truck industry. Buyers Products specializes in durable truck boxes, heavy duty towing equipment, hydraulics, controls, and all-season trailer accessories. The Buyers line of snow and ice equipment includes SnowDogg® snowplows, SaltDogg® spreaders, and ScoopDogg snow pushers.

As a privately held, financially strong company, we continue to invest heavily in growth. We've recently doubled the square footage of our distribution center, and added significant warehouse automation and orchestration systems.

For more information, or to apply to this position, please visit www.buyersproducts.com