Job Title: Fulfillment Associate Summary Description: The Fulfillment Associate plays a critical role in ensuring the efficient and accurate processing of customer orders within a warehouse environment. This position requires attention to detail, strong organizational skills, and the ability to work effectively in a fast-paced team setting. Major Job Functions: Order Fulfillment (Approximately 80% of the time)
- Offloading and Receiving: Unload stock deliveries from trucks and arrange merchandise in designated storage areas.
- Order Processing: Read and decipher work orders, locate and extract merchandise from shelves, and confirm that items match the order details.
- Packaging and Shipping: Inspect merchandise for damage, pack orders accurately, and transport them to delivery trucks.
- Database Management: Finalize work orders and update the database to reflect completed tasks.
Warehouse Operations (Approximately 15% of the time)
- Operate warehouse equipment such as forklifts, pallet jacks, and cherry pickers to move merchandise.
- Maintain a clean and organized warehouse environment, adhering to safety and health standards.
Team Collaboration (Approximately 5% of the time)
- Work collaboratively with other warehouse team members to ensure smooth operations and meet customer service goals.
Qualifications:
- Experience: Previous experience in a warehouse or fulfillment role is advantageous.
- Skills: Strong attention to detail, ability to lift heavy objects (up to 50 pounds), and proficiency in operating warehouse machinery.
- Physical Requirements: Must be able to stand for long periods and work in a potentially loud environment.
Reporting Structure: Reports directly to the Fulfillment Manager and assigned Supervisor. Work Environment:
- Works in a warehouse setting with varying temperatures and noise levels.
- May require working flexible hours, including evenings or weekends, depending on operational needs.
Salary and Benefits: Competitive hourly wage with potential benefits, including health insurance, paid time off, and opportunities for advancement within the company.