FT Senior Systems Administrator - SVC - Government Jobs : Job Details

The Senior Systems Administrator is responsible for managing and maintaining the data and voice networks, servers, server-hosted applications and services, cloud-hosted applications and services, and related hardware, software, and cloud systems; identification and development of improvements to associated systems and applications in order to improve efficiency, security, performance, features or automation improvements; participation on technology project teams including leading implementation of projects; developing, reviewing, and maintaining technical documentation, and delivering solutions in accordance with the District's Information Security Program.

Essential Functions: As defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.

This job posting is open until filled and may close at any time. Applications are reviewed upon receipt. Cochise College requires a post-offer, pre-employment background screening of all employees.

Cochise College serves the residents of Cochise County from two campuses and four centers throughout Southern Arizona with panoramic views of five different mountain ranges. The college has been recognized nationally for its cost, return on investment, and high success rate; providing over 90 general and technical education programs leading to a variety of workforce certificates and associate degrees. The college is accredited by the Higher Learning Commission and is a designated Hispanic-Serving Institution (HSI).

Within the scope of college policies and procedures, this position:

• Manages, maintains and supports data and voice communications, network services, server operating systems, IT systems management applications, and related hardware, software, and cloud systems, and when applicable, the security, data safety and integrity, disaster recovery of those systems
• Oversees the proper configuration of data and system backups and periodically verifies
• Monitors the network and server environment and applications to ensure appropriate scale and availability to meet the requirements of the District
• Troubleshoots networks, systems, and applications to identify and correct malfunctions and other operational issues; performs installation, maintenance and training, and user support; provides technical and support to administrative users; assists with telephone troubleshooting and repair
• Participates and may lead technology project teams ensuring assigned project responsibilities are delivered within project constraints
• Plans and implements system security policies, group policies, host and client access, file permissions, and user accounts; conducts growth analysis and capacity planning; plans and coordinates projects to meet future needs; assists in the development of capital and operating budget proposals
• Researches, evaluates purchases, installs, configures, and troubleshoots all hardware, peripherals, services and equipment necessary to support the District.
• Performs other related duties as assigned
• Employees are expected to accomplish assigned duties in an efficient, effective and competent manner and to strive for improvement and excellence in all work performed. Additionally, employees must understand the comprehensive role of the community college and cooperate and work harmoniously with students, faculty and staff, and the public. Employees will follow all college policies, rules, regulations and guidelines as they relate to this position.

Education and Experience Requirements:

• Bachelor's degree in computer science, information technology or related field from an institution accredited by an institutional accrediting body of higher learning recognized by the US Department of Education
• Four years' related experience
• An equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved may be considered.

Knowledge, Skills and Abilities:

• Knowledge of and ability to follow college policies and procedures
• Knowledge of current information technologies including but not limited to Infrastructure as a Service (IaaS), Linux and Microsoft Server administration, Virtual infrastructure, Microsoft Active Directory Domain Services and Entra, Microsoft Azure, Microsoft File Services and Oracle Cloud Infrastructure
• Knowledge of Unified Communications (UC) suites including email, audio & video conferencing, chat/instant messaging, voice-over IP (VOIP), and video calling
• Knowledge of diagnostic tools and their employment in troubleshooting
• Knowledge of systems growth analysis and capacity planning processes and techniques
• Knowledge of disaster recovery systems and procedures
• Knowledge of systems security protocols, policies, and procedures
• Knowledge of a broad range of multi-user computer systems, applications, and/or equipment
• Skill in project management, time management, and initiation and execution of tasks
• Skill in presenting ideas and concepts orally and in writing
• Ability to communicate effectively, verbally and in writing, and to relate to others in a professional manner
• Ability to communicate technical information to non-technical personnel
• Ability to relate to a diverse population and to maintain composure when faced with difficult situations
• Ability to organize, prioritize, and follow multiple tasks through to completion with an attention to detail
• Ability to work independently while contributing to team environment
• Ability to effectively identify and resolve problems and to maintain strict confidentiality related to sensitive information
• Ability to analyze problems, identify solutions, and takes appropriate action to resolve problems using independent judgment and decision-making processes
• Ability to establish and maintain effective working relationships with other department staff, faculty, students and the public

Work Environment & Physical Requirements:

• Work is primarily performed under general supervision in a typical office setting with appropriate climate controls. Will require occasional after-business-hour work, including occasional night and weekend work.
• Essential functions of this position require: lifting, manual dexterity, ability to communicate.
• Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body; involves sitting majority of time; walking and standing are required only occasionally and all other sedentary criteria are met.
• Mental Application: Utilizes memory for details, verbal instructions, emotional stability, critical thinking, adaptability and creative problem-solving skills are important
• Reports To: Director of Infrastructure and Network Services

Cochise College is committed to providing a comprehensive benefits package as part of total compensation for our benefit eligible employees.