FT Customer Support Specialist - Work From Home - Abridge : Job Details

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental, and vision / 401k matching / PTO - As a Customer Support Specialist at Abridge, you will: Provide exceptional customer service by answering incoming calls and responding to customer inquiries via email and chat; Assist customers with product information and troubleshooting; Provide user feedback to our product and operational teams to identify pain points and advocate for the user experience; Navigate our CRM tool to communicate with users and appropriately track contacts and resolutions for data analysis...Hiring Immediately >>