FT Customer Support Representative - Work From Home - Instructure : Job Details

[Customer Service / Remote] - Anywhere in U.S. / $50K per year / Flexible schedule / Health benefits / PTO / Equipment provided - As a Customer Support Rep at Instructure, you will: Directly support students in course discovery and registration through email, chat and voice channels; Assist client administrators in using subscribed products; Triage student questions and remove obstacles to applications; Collaborate with Implementations and Product teams to diagnose and resolve technical issues; Process student application submissions through Salesforce CRM; Recommend strategies for increasing student engagement...Hiring Immediately >>