FT - Assistant Director of Clinical Services - Maple Counseling Center : Job Details

Job TitleAssistant Director of Clinical ServicesDepartmentWelcome CenterFLSA StatusExemptReports toSenior Director, Welcome CenterClassificationFull-Time (40 hours)Revision dateJuly 2025ScheduleMonday - Friday (some Saturdays)Hours8:30AM - 5:00PM (Flexible)Pay$92,000/year - $110,000/yearBenefits EligibilityYes * The shift and schedule are subject to change based on business needs. This role will be fully onsite. While the position offers flexibility, evening hours will be required (1-2 evenings a week). About UsMaple Counseling is a 501(c)(3) nonprofit organization dedicated to providing affordable, comprehensive mental health services to individuals of all ages, couples, and families. We also offer training for graduate and postgraduate students pursuing licensure in the mental health field. More than just a counseling center, Maple is the Heart of Mental Health-a sanctuary of healing and wellness, where soothing music and dedicated meditation spaces create a calming environment.When you don't know where to turn, turn to Maple. You are welcome here! Position SummaryThe Welcome Center will be an integral part of The Maple Counseling Center's new second location at the Palisades Community Renewal Center (PCRC), a program of the Picerne Family Foundation, opening in August, 2025 in Santa Monica. The inspiration and vision of the Welcome Center is to create a place where anyone in need of mental health help will feel welcome and be assisted in their journey toward mental wellness. This vision is closely aligned with the intention at PCRC to create a space for healing, renewal, and rebuilding by providing counseling and therapy, arts programming, wellness activities, and a range of events designed to reconnect and support community members impacted by the fires.We are seeking a dedicated and compassionate professional to serve as the Assistant Director of Clinical Services at our newest location in Santa Monica, opening in 2025 at the Palisades Community Renewal Center. This role is ideal for a licensed clinician with expertise in psychosocial assessment, therapeutic intervention, and connecting individuals with appropriate mental health and community resources.As a key member of the Welcome Center team, the incumbent will be the first point of contact for individuals and families seeking support. Responsibilities include conducting clinical screenings, providing direct therapy services, and offering case management to ensure each individual is connected with the most appropriate level of care-whether through outpatient counseling, specialized treatment, or external community services.This position plays a critical role in establishing the Welcome Center as a trusted community resource, especially in supporting those affected by the Palisades Fire and surrounding areas. The incumbent will also build and maintain collaborative relationships with a broad range of mental health providers and social service organizations to enhance referral pathways and continuity of care.The ideal candidate will embody a welcoming presence and demonstrate the ability to explain mental health treatment options with clarity, empathy, and cultural sensitivity. This is a unique opportunity to help shape a growing program and contribute to a mission-driven initiative focused on making mental wellness accessible to all. The role is dynamic and may evolve to meet the changing needs of the community and organization, with strong potential for growth, increased responsibility, and career development.Essential TasksThese are core functions of the job. Additional duties may be assigned as needed.

• Strong skills in psychosocial assessment, care coordination, individual, family, couples and group psychotherapeutic treatment.
• Working knowledge of trauma-informed care, grief and loss and general theoretical and clinical models.
• Ability to develop effective rapport and working therapeutic alliances with clients.
• Skill in writing clear and complete clinical notes and summaries of clinical evaluations.
• Skills and experience in documenting/charting to ensure current and accurate medical records are entered and documented in client files in accordance with established medical records policies and procedures.
• Ability to establish and maintain effective and mutually respectful relationships with professionals, support staff, and community members.
• Knowledge of pertinent current community resources.
• Actively connect Briskin | Wilder Welcome Center individuals with appropriate external providers.
• Maintain frequent contact with individuals who seek services from the Briskin | Wilder Welcome Center to follow through with services and ongoing support.
• Maintain the expected case load of clients and participate in other activities such as therapeutic groups, psycho-educational groups, and arts activities for people of all ages.
• Collaborate closely with PCRC staff, Maple Counseling staff, those providing services at PCRC and community agencies.
• Participate in programs, program development activities and outreach efforts for the PCRC and Maple Counseling - including outreach to develop and maintain a caseload of clients seeking services.
• Maintain current knowledge of county or local social services and provide general assistance or direction to utilize these services.
• Develop and produce data reports for analysis and management.
• Understand and practice HIPAA regulations compliance.
• Supervisory experience (preferred)
• Comply with policies and procedures of the PCRC and Maple Counseling, including but not limited to those in the Maple Counseling employee handbook and other instructional manuals.
• Perform other duties as assigned.

Desired Knowledge

• Deep understanding of trauma-informed care, grief and loss, and evidence-based therapeutic modalities.
• Familiarity with community mental health systems and public/private mental health resources across Los Angeles County.
• Strong knowledge of care coordination and referral best practices for mental health and social services.
• Awareness of cultural and socioeconomic factors impacting mental health access and outcomes.
• Knowledge of program evaluation methods, data collection, and outcome tracking for continuous quality improvement.
• Current knowledge of local social service systems, public benefits programs, and other supportive resources available to clients.

Capabilities & Values

• High achievement orientation; goal-oriented with a strong ownership mentality; willingness to roll up your sleeves and do whatever it takes to achieve goals.
• Agile & strategic thinker who is able to see the big picture as well as map out the details to achieve goals.
• Exceptional interpersonal skills/EQ with the ability to communicate openly, honestly and with humility across all groups; and collaborate to foster positive relationships across all stakeholders. - demonstrating emotional intelligence, warmth, approachability, empathy, active listening, patience, reliability, confidence. diplomacy, thoughtfulness, and clear communication.
• Multi-tasker and ruthless prioritizer; you are happiest when you are working on many things at once yet are able to sort through the important from the unimportant.
• Creates a fun and exciting environment that inspires learning and innovation while embracing evaluation that leads to excellence and impact.
• Passion for working with others to achieve social impact and drive positive change.

Job RequirementsTo perform this role successfully, the individual must be able to carry out each essential duty with a high level of professionalism and effectiveness. The qualifications below represent the necessary education, skills, and abilities required for success in this position:

• Active licensure as an LCSW, LMFT, or Clinical Psychologist in the state of California is required.
• Master's degree in a mental health-related field (e.g., Social Work, Psychology, Counseling) from an accredited institution.
• Minimum of one year of experience in a community mental health setting is preferred.
• Proficiency in DSM-5 diagnostic criteria and clinical assessment.
• Strong emotional intelligence with the ability to demonstrate compassion, empathy, and cultural sensitivity.
• Excellent verbal and written communication skills, with the ability to present information clearly to individuals and groups.
• Advanced problem-solving and analytical skills.
• Strong interpersonal skills and the ability to build trusting relationships with clients, colleagues, and diverse community members.
• Skilled in conducting research and utilizing internet tools to identify appropriate mental health and social service resources.
• Ability to work independently, manage multiple priorities, and maintain professional judgment in a dynamic environment.

Physical Requirements

• Candidate must be able to lift up to 30 pounds.
• Ability to move within the office environment and ability to climb stairs.
• Ability to write by hand and use a keyboard to perform general office functions.
• Ability to communicate continuously by speech and hearing.
• Visual acuity (close, distant, peripheral vision, and the ability to adjust focus and view accurate color perception and objects at near distances) needed for detail work and computer use.
• Ability to sit for extended periods of time.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.