Front Office Receptionist 4 days per weekSouthwoods Health is hiring a for our Orthopedic and Spine office in Boardman, Ohio. This is a 4 day per week position which will equate to 32 hours per week. Days and times vary, no evening and no weekends.
Essential Duties:Will register, schedule, and perform related processing duties for all patients. Provide a comprehensive and proactive experience for patients and visitors. Demonstrate outstanding customer service and interaction skills to facilitate patients while obtaining accurate demographic, financial, and insurance information. Understand and abide by patient Relations company policy, as this is the first interaction established with patients.
- Create a welcoming, friendly, and professional environment for patients and visitors through exceptional customer service
- Schedule patient appointments, answer questions and provide information in person
- Greet patients utilizing and provide necessary paperwork for completion
- Check patients in/out, monitor reception area and patient flow
- Collect patient co-pays, close cash drawer and complete deposit
- Update patient information and insurance in chart or EMR
- Perform in accordance with all facility policies, objectives, and mission
- Ensure all processes at responsible physician practice maintains compliance with all regulatory agencies
- Perform other duties as assigned
Qualifications:Medical receptionist experience, preferred. Previous administrative/office experience, required.32 hours per week. No evenings, no weekends. At Southwoods, it's not just about the treatment, but how you're treated. #SWHwww.southwoodshealth.com