Front Desk Supervisor - Remington Hotels : Job Details

Front Desk Supervisor

Remington Hotels

Job Location : Costa Mesa,CA, USA

Posted on : 2025-08-15T00:56:53Z

Job Description :

Job Description

What you will be doing

  • Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training, and scheduling front desk agents, front office supervisors, guest service aides / bell staff, concierge staff, and PBX operators.
  • Have a complete understanding of front office staff's roles and duties and be able to perform duties at any given time.
  • Accurately manage and operate the MICROS system at the front office, including all daily transactions and less frequent tasks.
  • Check AM and PM discrepancy reports accurately.
  • Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests, and maintenance needs. Process guest requests efficiently to the appropriate departments.
  • Greet and communicate cordially with guests, promptly and professionally checking them in and out, answering questions, and assisting with guest needs.

    • Location Description

    3050 Bristol Street, Costa Mesa, California 92626. Hilton Orange County / Costa Mesa is near Southern California attractions and beaches. Whether you're here on business or leisure, our hotel offers amenities including a complimentary John Wayne Airport shuttle, 48,000 sq. ft. of event space for weddings, and signature cuisine at Bristol Palms California Bistro.

    Requirements

    What we are looking for

    • Ability to calmly handle high demand and upset guests
    • High work ethic and self-initiative
    • Availability to work varying schedules, including nights, weekends, and holidays
    • Enjoyment in working as part of a team that provides excellent guest experiences

    Rate of pay: $ per hour

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