Front Desk Supervisor - Remington Hospitality : Job Details

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• Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training, and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff, and PBX operators.
• Have a complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time.
• Accurately manage and operate the MICROS system at the front office, including all daily transactions.
• Check AM and PM discrepancy reports accurately.
• Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests, and maintenance needs. Process guest requests efficiently to the appropriate departments.
• Greet and communicate cordially with guests, promptly and professionally checking them in and out, answering questions, and assisting with guest needs.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Hospitality

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