Front Desk Room Reservation Clerk - Akwesasne Mohawk Casino Resort : Job Details

Exhibits a friendly, helpful and courteous manner when dealing with our guests and fellow associates. Responsible for performing the functions of the front desk clerk which includes; check-ins, check outs, reservations, answers telephones, provide wake up calls and also provide information to guests on the hotels facilities, functions and locations. The position requires the ability to work flexible hours, be reliable and responsible for scheduled shifts. ESSENTIAL DUTIES & RESPONSIBILITIES include the following: Exhibits a friendly, helpful and courteous manner when dealing with our guests and fellow associates. Constantly seeks ways to improve friendly, helpful service and reduce customer wait time to positively impact department's customer service ratings. Professional appearance and demeanor required. Responsible for registering guests into the computer, verifying reservations, addresses and credit information. Responsible for the accurate check-in-and check-out of guests. Prepare ...Front Desk, Clerk, Reservation, Reservations, Customer Service, Retail, Hotel