Front Desk Receptionist - USPI : Job Details

Coastal Endoscopy Center is hiring for a Front Desk Receptionist. Welcome to Coastal Endoscopy Center. At Coastal Endoscopy Center, we believe health and care are inseparable. We focus on offering a high quality, service oriented environment for your surgical procedure. Our facility is accredited by The Joint Commission.

Front Desk Receptionist at Coastal Endoscopy Center Job Summary: The Receptionist is responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. This person also performs administrative duties as needed.

Essential Job Duties and Responsibilities include the following:

• Patient admissions, to include basic screening of patients upon arrival, checking in patients, copying identification and insurance, and communication with Pre-Op nursing staff
• Welcome visitors in a warm and friendly manner, and answer any questions visitors have
• Maintain reception area and all common areas in a clean and tidy manner at all times
• Answer and direct phone calls in a polite and friendly manner, transfer calls to appropriate department / team member, and take messages if necessary
• Performs clerical duties, including distribution of mail and messages, monitoring office supplies & re-stock as necessary
• Keep detailed and accurate records of facility visitors, including basic screening (if required)
• Maintain the general office filing system
• Processing patient payments, and directing patients to billing office if they require further account assistance
• Facilitate chart preparation
• Provide relief to other office team members as required

Work Schedule: Monday to Friday 6:30am 3:00pm

Pay Range: $17.00 - $19.00/hr (Wages are determined based upon a number of factors including, but not limited to, an individual's qualifications and experience.)

Qualifications

• High school graduate or equivalent.
• 1+ years of clerical experience in healthcare.
• Experience in insurance verification.
• Must have the skills necessary to operate office equipment that are required to fulfill job duties.
• Medical terminology and computer experience beneficial.
• Excellent communication skills.

Benefits

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave) Starting PTO accrual is 15 days per year.
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.