Front Desk Receptionist - FAIRFIELD BY MARRIOTT : Job Details

$15.5 - 17 per hour

Responsibilities Front Desk:

• Greeting and assisting guest
• Handling a variety of administrative support tasks
• Providing outstanding customer service
• Make Reservations
• Check-in &/or Check-out guest
• Breakfast Serving
• Keeping Lobby Clean
• Laundry

Front Desk Job Description:

We are looking for a qualified receptionist to welcome and greet guest with a smile while handling a variety of tasks, such as faxing, taking and routing phone calls, check-in or check-out guest. Make, Change or Cancel reservations.

A good job candidate must be professional and friendly, especially when dealing with clients. Excellent service is a must for great customer experiences.

Responsibilities Front Desk:

• Welcoming and greeting guest
• Performing safety checks
• Directing clients around the area if asked (Must know the general area around the hotel)
• Answering and forwarding phone calls
• Making, Changing and or Canceling Reservations
• Copying, faxing and performing other administrative tasks
• Laundry
• Serving and reloading breakfast items (this is only required if you work during 7am-3pm Shifts) and only during Breakfast hours
• Keeping the Lobby and area clean and well-organized
• Providing delightful customer service
• Dealing and Handling customer service with a smile
• It's a plus if you have experience with using Hotel Property Management Systems
• Holidays, weekends and occasional overtime

Receptionist Job Requirements:

• Excellent written and verbal communication skills
• Great telephone communication skills
• Great organizational skills
• Good computer skills, including competency in Microsoft Office programs
• Good time-management skills
• Customer-centric approach
• Professional and friendly disposition
• Ability to work in a team
• Willingness to assist colleagues with administrative tasks
• Experience as a front desk agent is a plus

Fairfield by Marriott - Fairfield by Marriott Niagara Falls

643 Rainbow Blvd, Niagara Falls, NY, 14303