Front Desk Receptionist - Albany Chiropractic and Physical Therapy : Job Details

About Us:Albany Chiropractic & Physical Therapy (ACPT) is a trusted provider of integrated chiropractic and physical therapy services in the Capital Region. Our patient-first philosophy drives everything we do, and our team is committed to creating a welcoming, compassionate, and professional environment for everyone who walks through our doors.

Position Overview:We are currently seeking an organized, personable, and detail-oriented Front Desk Receptionist to be the face of our practice. As the first point of contact for patients, this role is essential in creating a positive and seamless experience from check-in to check-out.

Key Responsibilities:

• Greet patients warmly and manage check-in/check-out procedures
• Schedule appointments and manage the daily calendar efficiently
• Answer phone calls, respond to inquiries, and relay messages as needed
• Verify insurance benefits and process patient billing or copayments
• Maintain accurate and up-to-date patient records
• Support clinical staff with administrative tasks as needed
• Ensure the front desk and waiting area are clean, organized, and professional

Qualifications:

• Previous experience in a medical or healthcare office preferred but not required
• Excellent communication and customer service skills
• Proficient with scheduling software and Microsoft Office Suite
• Ability to multitask in a fast-paced environment
• Reliable, punctual, and team-oriented attitude
• High school diploma or equivalent required

What We Offer:

• A supportive and positive work environment
• Opportunities for training and growth within the practice
• Competitive hourly wage based on experience
• Full or part-time availability
• Convenient location with on-site parking

How to Apply:Interested candidates should submit a resume to : [email protected] Join a team that values professionalism, compassion, and a dedication to helping people feel their best every day.