Front Desk Receptionist - MedQuest : Job Details

Overview:

Are you passionate about making a difference in the healthcare industry? At MedQuest Associates, we provide exceptional diagnostic imaging services that improve patient outcomes and enhance the quality of care. As a leading manager of outpatient diagnostic imaging facilities, we are constantly seeking talented and motivated individuals to join our dynamic team. If these attributes align with the job culture, you are seeking - then MedQuest Associates might be the right fit for you!

MedQuest Associates is looking for a Front Desk Coordinator

Note: PRN indicates that the position is as needed or on-call. This means the employee will not have a regular, fixed schedule but will be called in to work based on the needs of the organization.

Key responsibilities include:

• Greeting and Welcoming: Ensure all patients and their families feel comfortable and valued from the moment they arrive.
• Patient Assistance: Anticipate and attend to the needs of our patients, providing exceptional customer service.
• Administrative Duties: Manage patient check-ins, answer and route telephone calls, schedule appointments, and handle front office tasks efficiently.
• Financial Transactions: Collect patient balances at the time of service, ensuring smooth and accurate financial processes.

Join our team and play a vital role in delivering outstanding patient care and support in a dynamic and friendly environment.

Education:

• High School Diploma or equivalent

Prior Experience:

• 0 - 2+ years of experience working in a healthcare, customer support or hospitality field

Special Qualifications:

• Strong customer service background and focus
• Professional written and verbal communication skills
• Working knowledge and ability to perform accurately and efficiently on computer
• Demonstrated ability to multi-task
• Ability to work in a fast-paced environment

Preferred Skills/Experience:

• Experience working in a physician practice or other type of medical services office
• Knowledge of medical terminology
• Prior patient collections experience in a medical setting
• Medical records experience
• Bachelors Degree

About MedQuest Imaging

Founded in 1996, MedQuest is one of the most experienced outpatient imaging providers in the United States. Through direct ownership and joint ventures, the company operates a mixed network of independent and hospital-affiliated radiology centers that perform diagnostic tests used to help identify, diagnose, and monitor a range of health conditions. In addition to providing expert solutions that include mammography, MRI, CT, ultrasound, and X-ray, MedQuest uses proprietary systems and processes to optimize center operations, control costs, and deliver an unmatched patient experience.

Patients, referring physicians, and healthcare systems count on MedQuest, and were growing to meet the demand. A career with our team includes limited or no weekend work, competitive salaries and benefits, and hybrid/remote opportunities based on role. To learn more, visit www.MQImaging.com.