Front Desk Receptionist - Surgery Partners : Job Details

** Front Desk Receptionist**

**Job Category****:** Administrative/Clerical **Requisition Number****:** FRONT06143 Showing 1 location **Job Details**

**Description**

*****NO MORE CALL, NO WEEKENDS, NO MORE HOLIDAYS & COMPETITIVE WAGES in a friendly work environment!!**

**GENERAL SUMMARY OF DUTIES**:

The Receptionist-Front Desk works under the supervision of the Business Office Manager or Director of Business Operations, is responsible for assuring all clerical duties are performed accurately with attention to assisting patients, staff, and physicians in a courteous manner. Participates in the financial success of the facility in regards to the registration of each patient, collection of monies as applicable, and medical record management. The employee should have a full understanding of all medical record documentation including the chart audit and the completion process to maintain compliance with state, federal, and accreditation standards and regulations. Works in collaboration with other team members to manage all telephone calls and processing of medical records requests.

**ESSENTIAL FUNCTIONS**:

* Greeting patients

* Performing check-in procedures

* Maintaining current demographic and insurance information in computer and in the chart

* Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed

* Primary focus is servicing patients in the lobby with backup for phones and other front office personnel

**REQUIREMENTS**:

* High School graduate

* Prior experience in medical record management preferred

* Ability to relate and work effectively with others

* Demonstrated verbal and written communications in English

* Demonstrated computers skills in utilizing work processing, integrated database, and understanding of mathematical calculations and medical terminology

* Willingness to participate in goal-setting and educational activities for own growth and advancements

* Ability to use office machines ( copiers, faxes, and scanners), and telephone systems

* Proficiency using and knowledge of computers and patient accounting systems preferred

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

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