Front Desk/Night Audit - La Quinta Inn & Suites - Integral Hospitality : Job Details

We are seeking a Front Desk/Night Audit to become a part of our La Quinta Inn & Suites team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: • Register and assign rooms to guests • Confirm phone and online reservations • Respond to guest needs, requests, and complaints • Collect payment from departing guests • Keep records of occupied rooms and guests • Communicate pertinent guest information to designated departments

Qualifications: • Previous experience in customer service, front desk service, or other related fields • Ability to build rapport with guests • Strong organizational skills • Excellent written and verbal communication skills

The La Quinta Inn & Suites is under renovation to become a Holiday Inn Express.