FRONT DESK - Crunch : Job Details

** FRONT DESK**

**Job Category****:** Operations **Requisition Number****:** FRONT01532 Showing 1 location **Job Details**

**Description**

We are looking for energetic persons who want to work at a fun, high paced gym. If you are that person, then Crunch wants you! This position is for a Front Desk Representative (Part-Time).

Responsibilities:

-Greet all members & guests with a smile and wish them well as they exit the club.

-Check in all members and guests in accordance with company procedures.

-Facilitate any messages on club software at member check-in.

-Answer phones in courteous, helpful, professional manner.

-Communicate special events to members and guests.

-Maintain an atmosphere which makes members feel welcome.

-Facilitate all member requests or forward to a manager.

-Maintain professional disposition at all times.

-Understand and follow all policies, procedures and standards.

-Sell juice bar & retail products (if sold at the front desk).

-Schedule member services: massage, court sports, rockwall, etc.

-Assist in fit desk, retail, juice bar, childcare, etc. desks/areas as needed.

-Facilitate payment of member services in accordance with company procedures.

-Know club facility, services, and schedules.

-Maintain a clean and organized work area.

-Assist in all projects as delegated by club management.

-Above position may report to the Assistant Manager or Assistant General Manager where applicable.

-Follow all policies and procedures in Employee Handbook.

-Above description may be subject to change or alteration at any time.

Qualifications:

-Fluent in English

-Proficient reading and writing skills

-Good communication skills

-Strong customer service skills

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