Front Desk Coordinator - Illinois Staffing : Job Details

On behalf of our client, we are looking for a Front Desk Coordinator to join their team in Frankfort, Illinois. This role is essential in providing administrative support and ensuring smooth day-to-day operations. The ideal candidate will excel in customer service, organization, and multitasking in a fast-paced environment. Compensation: $20-$25 an hour. Benefits: Medical, Dental, Vision, 401k, PTO. Hours of operations are flexible.

Responsibilities:

• Manage filing systems, and organize digital records.
• Respond to client inquiries about forms, deadlines, and procedures.
• Develop and refine communication materials, including templates, worksheets, and formal letters.
• Prepare and distribute documentation.
• Assist tax office staff with administrative tasks.
• Greeting visitors and managing front desk activities.
• Schedule and manage appointments.

Requirements:

• Proven experience in receptionist duties and front desk operations.
• Proficiency in managing multi-line phone systems and handling inbound calls.
• Strong administrative skills, including document preparation and recordkeeping.
• Ability to create and refine communication materials with attention to detail.
• Excellent organizational and multitasking abilities in a dynamic work environment.
• Familiarity with scheduling appointments and managing calendars.
• Strong interpersonal skills and a customer-focused approach.
• Proficiency in Microsoft Office Suite and other relevant software.