Front Desk Clerk / FT - Ocean Partners LLC : Job Details

Description Ocean Partners Associates is a local company always seeking to add talented new team members. Ocean Partners Hospitality owns and manages the Hampton Inn by Hilton, Courtyard by Marriott, Best Western Oceanfront, and Days Inn, all situated in Cocoa Beach. These hotels together serve the diverse lodging needs of visitors in the area. For the past 24 years, our company has dedicated itself to achieving the highest employee satisfaction through a comprehensive benefits package, performance incentives, extensive training, and a focus on promoting from within. Courtyard by Marriott Cocoa Beach is currently hiring an experienced Front Desk Agent. Requirements The Front Desk Agent welcomes guests and ensures their comfort. Essential functions include recognizing and greeting guests, assigning rooms, maintaining availability, and collecting messages and payments. They assist with billing, answer inquiries, secure valuables, and provide security by controlling room keys, verifying cash, making safe drops, and reporting suspicious activity. They also make reservations for restaurants, transportation, and entertainment, and maintain hotel records. This role has no supervisory responsibilities. It operates in a professional environment with standard office equipment and guest spaces, which may be noisy. Physical demands include standing, reaching, lifting, and bending, with ability to lift up to 25 pounds. Manual dexterity, sensory skills, and following instructions are required. This is a full-time, non-exempt position with no expected travel. The company offers equal employment opportunities and this job description may change at any time.