- Greet all patients, vendors and staff in a warm, inviting and professional manner
- Collect all applicable co-payments, deductibles, balances and pre-procedure payments and post within the practice EMR software
- Obtain and enter all pertinent paperwork to register patients on day of service
- Consistently reviews and maintains physician schedules, and keeps open lines of communication regarding any schedule changes or issues with the appropriate staff members
- Schedule all procedures ordered in an accurate and efficient manner
- Explain prior preparatory requirements in person.
- Ensure that all orders remain current, pre-cert requests are forwarded and applicable notes are entered
- Insurance benefit verification
- Answering and/or appropriately routing all calls, voicemails and addresses telephone encounters on a daily basis consistently
- Accurately prepare charts at a minimum of three business day in advance
- Knowledge of office staff and basic operations to direct walk in persons to the correct department
- Maintain a pleasant and clean patient waiting area
- Complete daily closing procedures and balances all payments at the end of the day
- Prepare daily deposits for scheduled weekly courier pick-up
- Basic knowledge of other related job areas in need of coverage
- Maintains all supplies needed for job performance
- Other duties may be assigned
Every prospective employee of GI Specialists of Georgia is required to pass a background check and drug screening as a condition of employment. The Practice will conduct its background check program in accordance with applicable state and federal law.