Front Desk Attendant - Southern Management Corporation : Job Details

Responsible for greeting visitors and performing clerical tasks. Typical duties include offering advice and information to customers, taking phone calls, updating databases, taking orders, and collecting payments. High customer service and multi-tasking skills are needed on a daily basis. WHAT WE EXPECT FROM YOU: Accurately perform required tasks on the PMS in a timely manner Occasionally make, confirm and cancel guest reservations Communicate efficiently with other departments Help maintain and stock pantry items Ensure cleanliness of front desk and office area (i.e., clean up, package dispersing, dust free, etc.) Maintain complete knowledge at all times of: o All hours of operation o All guest room layouts, bed types, dcor, appointments and locations o All room rates, special packages and promotions o Daily house count and expected arrivals/departures o Scheduled daily group activities Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times Answe...Front Desk, Attendant, Manager, Skills, Hotel, Property Management