Front Desk Agent - Part Time - La Quinta Inn & Suites By Wyndham Seattle Sea - Tac Airport : Job Details

We are looking to add an upbeat Front Desk Agent to our team to manage all aspects of hotel guest accommodation.

You will welcome new guests, issue room keys, manage reservations, and provide information about rooms, rates, and amenities.

Pay Rate:

$20.17 hourly

Benefits

• 40 hours of paid time off after 90 days of employment.
• Washington Sick time after 90 days of employment.
• Medical, Dental & Vision insurance available after 60 days of employment.
• Hotel Brand travel discounts for employees and their friends & family.

Responsibilities

Perform all check-in and check-out tasks.

Manage online and phone reservations.

Inform customers about payment methods and verify credit card data.

Register guests, collecting necessary information such as contact details and stay dates.

Welcome guests upon arrival and assign rooms.

Provide information about the hotel, available rooms, rates, and amenities.

Respond to clients' complaints in a timely and professional manner.

Liaise with housekeeping to ensure rooms are clean, tidy, and fully furnished.

Confirm group reservations and arrange personalized services for VIPs and event attendees, like wedding guests.

Upsell additional facilities and services when appropriate.

Maintain updated records of bookings and payments.

Qualifications

Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role.

Experience with hotel reservation software like OnQ or Opera.

Customer service experience.

Excellent communication and organizational skills.

Open availability to work mornings, afternoons, overnight shifts, weekends, and holidays.

We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

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