Front Desk Agent - Crestview Management, LLC : Job Details
Front Desk Agent
Crestview Management, LLCJob Location : Greensboro,NC, USA
Posted on :
2025-08-21T10:26:12Z
Job Description :
Key Responsibilities:
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- Guest Services: The primary focus remains on providing excellent customer service. This includes the standard duties of checking guests in and out of the hotel.
- Communication: The agent will handle guest interactions by answering phone calls and emails.
- Problem Resolution: A key responsibility is addressing and resolving any guest requests or complaints.
- Financial Duties: The role involves handling money.
- Group and Event Support: The agent will now also be responsible for assisting with hotel groups and events, which could involve tasks like coordinating group check-ins, providing information to event attendees, or supporting event logistics from the front desk.
- Experience: Previous hotel experience is preferred.
- Personality: The candidate should be outgoing and personable.
- Skills: Great communication skills are essential. The ability to handle money accurately is also required.
- Professionalism: Maintaining a professional demeanor at all times is expected.
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- 401(K)
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