Front Desk Agent - Default (All-EOS Job Aggregator) : Job Details

Job Category: FRONT OFFICE

Requisition Number: FRONT004816

Full-Time

Isla Bella Beach Resort

1 Knights Key Blvd

Marathon, FL 33050, USA

Job Details

Skills:

• Greeting and thanking guests in a sincere, friendly manner.
• Checking guests in on arrival and out on departure.
• Posting charges to appropriate guest accounts.
• Anticipating and addressing guests' needs, and resolving their problems and complaints.
• Assisting guests with disabilities.
• Operating switchboard and assisting with inquiries.
• Assisting the reservations manager with taking reservations.
• Collaborating and communicating with other internal departments to ensure guest satisfaction.
• Complying with company procedures and safety policies.
• Performing duties on a daily checklist.

Qualifications:

• High school diploma or suitable equivalent.
• 1+ years Front Desk Agent experience preferred.

We offer great benefits and perks. Medical, dental, vision, ancillaries, sister property hotel discount, housing based on availability, and much more.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.