Front Desk Agent - La Tourelle Inn & Spa : Job Details

Description We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. Duties: - Greet guests and provide them with a warm welcome - Check guests in and out, ensuring all necessary documentation is completed accurately - Answer phone calls and respond to inquiries in a timely and professional manner - Assist guests with any requests or issues they may have during their stay - Provide information about hotel amenities, local attractions, and dining options - Process payments and maintain accurate records of guest transactions - Collaborate with other hotel departments to ensure guest satisfaction - Perform front desk duties as needed Experience: - Previous experience in a hotel or hospitality setting is preferred - Familiarity with phone etiquette - Knowledge of hospitality management software is a plus - Experience with front desk procedures is beneficial - Strong customer service and guest relations skills are essential - Excellent communication and interpersonal skills If you are looking for an exciting opportunity to be part of a dynamic team, please submit your application today. We offer competitive compensation, opportunities for career growth, and a supportive work environment. Join us in creating memorable experiences for our valued guests.