Front Desk Agent - Pyramid Global Hospitality : Job Details

At Flamingo Resort & Spa a newly Hilton-branded property, we are committed to delivering exceptional guest service that reflects Hiltons renowned standards of hospitality. We believe in the power of human connection and seek individuals who are passionate about making every stay memorable. Join us in creating an environment that fosters personal growth and empowers you to be your best self. Job Requirements: As a Front Desk Agent, you are the first point of contact for our guests and play a vital role in delivering top-notch service that exceeds expectations. Your responsibilities will include: Warmly greeting and welcoming guests upon arrival to create a positive and lasting first impression. Efficiently handling check-ins and check-outs with a focus on accuracy and guest satisfaction. Managing reservations, responding to guest inquiries, and resolving any issues or complaints promptly and professionally. Maintaining a clean, organized, and welcoming front desk and lobby area. Provid...Front Desk, Agent, Hospitality