Front Desk Agent-1 - Pyramid Global Hospitality : Job Details

Concierge, the first point of contact between guests and the property; answering inquiries, directing phone calls, coordinating/reserving rooms, planning activities, and amenities. In short, working to make sure that every guest feels welcomed while always maintaining company culture. During slow periods, Front Desk responsibilities will be default. Check-in and check-out of guests while providing efficient, friendly, and excellent customer service always and in accordance with hotel standards. Ensure the highest caliber of service is being offered to all guests so that their arrival experience is pleasurable and informative and in accordance with the standards expected of all Inn at Perry Cabin employees. While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position. ESSENTIAL JOB FUNCTIONS Upon requests of clients, make reservations at the Inn to include all amenities and activities, local e...Front Desk, Agent, Computer, Reservations, Hotel, Operations