Front Desk & Administrative Coordinator - Simon-Kucher : Job Details

In the United States - New York

Schedule: Full-time, On-site | MondayFriday, 8:30 AM 5:30 PM ET

Be the face of Simon-Kucher. Create an exceptional experience from the moment people walk through the door.

We're looking for a professional, proactive, and people-oriented Front Desk & Administrative Coordinator to be the heartbeat of our office. This highly visible role is perfect for someone who thrives in a fast-paced, high-touch environment, enjoys multitasking, and takes pride in creating a polished and welcoming atmosphere.

As the first point of contact for employees, clients, guests, and partners, you'll do more than just manage the front desk you'll play a vital role in keeping the office running smoothly, supporting events and meetings, and contributing to an energetic and collaborative workplace culture.

• Become part of a unique entrepreneurial team. Think independently, use your initiative, and take some risks. Entrepreneurship is a powerful force that drives the growth not only of our firm but also of our clients and people.
• Unlock the power of opportunity. Advance your career in a thriving company with a startup feel. We invest in your professional development every step of the way.
• Prioritize your health and well-being. No matter where you live, we offer a competitive suite of health benefits to help keep you and your loved ones safe.
• Invest in your future. All US and Canadian employees enjoy 401(k) & RRSP benefits with company matching.
• Work in a values-driven culture. At Simon-Kucher, our vision is to become the world's leading growth specialist. Our values guide the way we do business and communicate our distinctiveness. They sum up what we stand for, influence our culture, and drive how and why we do things.

• Welcome with Excellence: Greet employees, visitors, vendors, and candidates with professionalism and warmth making every first impression a great one.
• Be the Communication Hub: Manage incoming calls and messages, direct inquiries, and coordinate guest check-ins with grace and efficiency.
• Own Office Flow: Oversee mail and package delivery logistics, schedule pick-ups, and ensure timely distribution of correspondence.
• Support Office Operations: Partner with the Office Manager to keep the workspace tidy, secure, and well-stocked your eye for detail keeps everything running like clockwork.
• Prepare for Success: Set up conference rooms, manage catering orders, and ensure technology is ready for internal and external meetings, video calls, and presentations.
• Keep the Calendar in Sync: Coordinate meeting logistics and conference room schedules ensuring space and resources are aligned for seamless execution.
• Support Key People & Projects: Administrative assistant responsibility for one Partner with scheduling, document handling, CRM entries, and occasional gifting or client service needs.
• Champion Onboarding: Help welcome new hires and support onboarding activities, from desk setup to day-one logistics.
• Plan & Participate: Jump in on office events, team-building activities, and special projects; you'll help bring it all together with flair. Serve as a backup to the Office Manager as needed.
• Represent with Professionalism: Interact with colleagues at all levels, locally and globally, maintaining discretion, tact, and confidentiality in every interaction.
• Be the Go-To Support: Provide reliable backup to other administrative assistants and lend a hand with ad hoc tasks as needed.
• Assist with other ad hoc projects, office, or admin activities as required.

• You have a Bachelor's degree (or equivalent experience) and at least 1 year of experience in an administrative or office operations role preferably in a corporate setting.
• You're a natural multitasker who's organized, detail-oriented, and able to prioritize effectively under pressure.
• You're known for your positive attitude, reliability, and initiative you don't wait to be asked; you jump in.
• You're tech-savvy, with solid skills in Microsoft Office (Outlook, Word, Excel, PowerPoint) and comfortable using Zoom, Teams, and other office systems.
• You know your way around office equipment and conferencing tools.
• You're a people person who communicates clearly and professionally in person, on the phone, and in writing.
• You bring a strong sense of customer service, confidentiality, and collaboration to everything you do.
• You're flexible, team-oriented, and excited to support a vibrant, growing office environment.

The pay range for this position in New York is $26 $31/hr. Compensation may vary depending on relevant experience, skills, geographic location, and business needs. We offer a comprehensive package of benefits including paid time off, 13 paid holidays per year, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees. Simon-Kucher is a global consultancy with more than 2,000 employees in 30 countries. Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. We achieve this by optimizing every lever of their commercial strategy product, price, innovation, marketing, and sales based on deep insights into what customers want and value. With 40 years of experience in monetization topics of all kinds, we are regarded as the world's leading pricing and growth specialist. Simon-Kucher is an Equal Employment Opportunity ( EEO ) employer. Our employment decisions are made without regard to race, color, religion, gender, national origin, age, disability, marital status, veteran or militarily status, or any other legally protected status. We believe in building a culture that embraces belonging, creating an environment in which our people feel valued, are able to be themselves, and feel their contribution matters. If we get that right, great things will happen; people will grow faster, innovate, feel valued, and create better outcomes for everyone our people, our clients, and, of course, our business.