This position reports to the Logistics Solutions Manager and is responsible to provide dedicated account support services to a key client. The individual supports the Logistics Solutions Manager to ensure smooth and fully compliant freight bill audit and payment operations.
Qualifications
- Bachelor degree. Major in business, logistics sourcing, supply chain management, financial accounting/audit.
- 5 year working experience in relevant area
Responsibilities
- Project Management & Operations:
- Manage a small team of client service freight auditors to resolve exception/issues escalation across client APAC plants.
- Lead new plant-supplier onboarding, track and report project milestones
- Maintain standard operating procedures for Asia Freight Audit and drive the adoption of standard blueprint solution, reduce exceptions, lead change management
- Propose solutions/workaround for scenarios outside of the blueprint solution, or enhancement to improve existing freight audit process.
- Lead post-audit activities and report cost leakages
- Support financial audits with supporting information, audit history (e.g. SOX)
- Manage relationship between APAC and client, organize quarterly/annual business reviews
- Data Analytics:
- Gather client's data for metric reporting from all tools available, including PowerBI, Excel
- Analyze client's data to provide actionable insights, drive improvements internally and externally
- Define reporting requirements for client programming/IT with regards to metrics and test systems and reporting
- This position is essential to be dynamic to perform additional responsibilities as assigned by reporting manager (estimated 10% of Time).
Required Skills
- Good computer skills, hands-on and able to quickly learn how to use new systems
- Proficiency in Microsoft Office tools (Excel, PowerPoint, Publisher, Word, PowerBI).
- Excellent command of English and Mandarin (spoken and written).
- Background in logistics, shipping industry and finance/accounting is an advantage
- Resourceful and capable of working with large datasets to drive key actionable insights
- Result-oriented with excellent interpersonal, analytical, problem-solving, critical-thinking & communication skills.
- Able to work independently, accept challenges and meet commitment and deadlines
- Business integrity, maturity, acumen, professionalism, energy, and teamwork spirit.
Mobility
- Good mobility between Shanghai Jinqiao and Kunshan office
- 10% Travel (mostly domestic within China)
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