Franklin County Receptionist - Ascend Federal Credit Union : Job Details

Receive, greet, and provide a variety of service functions for credit union members and non-members. Direct members and non-members to and assist with the Teller services experience.#LI-Onsite Responsibilities Greet members and non-members, ascertain their needs, update the lobby traffic log to ensure the proper personnel are alerted, and warmly handoff the member to the appropriate service representative or assist them with the Teller Services experience, if needed. Assist members and non-members with inquiries and provide general information regarding the credit union. Answer telephone and take message or route call to appropriate personnel. Provide account information requested by members such as account balance, cleared check information, deposits, withdrawals, transfers, checks returned, check verification, etc. Post requested transactions that cannot be handled through Teller Services which include credit card cash advances, cashier's checks and coin machine vouchers. Assist with...Receptionist, County, Administrative, Banking, Teller